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I cannot see my profile page
Thread poster: tatutrad

Local time: 15:29
Member (-0001)
English to Spanish
Mar 15, 2005

Dear Colleagues,
I just upgraded to Platinum and I get an email failure in my profile.
Whenever I enter the e-mail address it keeps telling me that it is not a valid e-mail.
If I go to my profile page, a message appears stating that there is no proz user with that name, how come?
I would appreciate any feedback to my private e-mail address ( as well, because I am not sure if I can receive any mail from Proz yet.
Thank you

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gianfranco  Identity Verified
Local time: 11:29
Member (2001)
English to Italian
+ ...
Send a Support request to the site Mar 15, 2005

Dear Rosario,

you will get a much faster answer contacting the site staff through the Support menu.

Some issues can receive help here, in this forum, from other members, but in this case you need to contact the Support team.


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Magda Dziadosz  Identity Verified
Local time: 15:29
Member (2004)
English to Polish
+ ...
Support alerted Mar 15, 2005

Hi Rosario,
I've alerted Support about this topic - hopefully they will solve your problem! You might have deleted your profile accidently or something else went wrong - just be patient, they will surely get back to you.

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Jason Grimes
Local time: 09:29
Fixed your profile Mar 16, 2005

Hi tatutrad,

I have corrected the problem with your profile. It should be visible now. Thanks for supporting the site.

Best regards,


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