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Problem paying for Platinum with Master Card from Saudi Arabia?
Thread poster: Tamara Zahran

Tamara Zahran  Identity Verified
Local time: 09:25
English to Arabic
May 7, 2005

Dear All,

I've been trying since last night to renew my Platinum membership but I keep getting the following messege when I complete the order:

Prohibited

Order Number 1896693260
Sorry, your order is not allowed as specified.
This sale has been rejected


I am in Saudi Arabia, and as specified using a Master Card to pay the amount in Saudi Riyals. What could be the problem? I did this last year and it worked perfectly, I don't know what is happening now.

Appreciate any help and thank you in advance

Tamara


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Natalie  Identity Verified
Poland
Local time: 07:25
Member (2002)
English to Russian
+ ...
- May 7, 2005

Dear Tamara,

May I suggest you to submit a support request (click the Support button in the upper menu > Billing and payments > Submit a support request.

Kind regards,
Natalia


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Tamara Zahran  Identity Verified
Local time: 09:25
English to Arabic
TOPIC STARTER
Thank you Natalie May 8, 2005

Natalie wrote:

Dear Tamara,

May I suggest you to submit a support request (click the Support button in the upper menu > Billing and payments > Submit a support request.

Kind regards,
Natalia


I just submitted a support request. I hope this will be solved soon.

Thank you so much for your reply.
Kind regards
Tamara


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