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I can check questions and answers but
Thread poster: Terejimenez

Terejimenez  Identity Verified
Local time: 07:55
English to Spanish
+ ...
May 16, 2005

I cannot answer questions today. A blank page appears when I click "propose an answer".
Does anyone have an idea on how to solve this problem?

Thanks a lot,

Teresa


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Natalie  Identity Verified
Poland
Local time: 13:55
Member (2002)
English to Russian
+ ...

MODERATOR
Hi Teresa May 16, 2005

Most probably the cause of your problem is using the old design. Please check if you see the [ Use Standard KudoZ Design ] button in the upper part of the page with any KudoZ question. If yes, please click it to return to the new design. It should solve the problem.

Otherwise please submit the support request.

Best,
Natalia


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GaryG  Identity Verified
Local time: 07:55
English
+ ...
I can't reply to questions either May 17, 2005

Natalie wrote:

Most probably the cause of your problem is using the old design. Please check if you see the [ Use Standard KudoZ Design ] button in the upper part of the page with any KudoZ question. If yes, please click it to return to the new design. It should solve the problem.

Otherwise please submit the support request.

Best,
Natalia


I've been unable to reply to questions using either Netscape 4.79 or IE 5.17 (Mac), Ibrowse 2.3 (Amiga) or Windows XP (SP2) since about Friday. I even logged out of my account and back in again


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GILOU  Identity Verified
France
Local time: 13:55
Member (2002)
English to French
Bug May 17, 2005

I have this problem too. It must be a bug. Standard design is working but I prefer personally old design.....

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GaryG  Identity Verified
Local time: 07:55
English
+ ...
The problem is partially fixed May 17, 2005

I can get the answer form when I click on "Submit an answer" but after I submit it I then get a blank page instead of the options, such as "view the question" (or whatever it is)

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Jason Grimes
Local time: 07:55
SITE STAFF
Problem completely fixed, now? May 17, 2005

GaryG wrote:
I can get the answer form when I click on "Submit an answer" but after I submit it I then get a blank page instead of the options, such as "view the question" (or whatever it is)


Hi GaryG,

Thanks for the bug report. I think I have completely resolved this problem now. Is it working properly for you again?

Best regards,

Jason


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GaryG  Identity Verified
Local time: 07:55
English
+ ...
Problem at least partially fixed May 18, 2005

Jason Grimes wrote:

GaryG wrote:
I can get the answer form when I click on "Submit an answer" but after I submit it I then get a blank page instead of the options, such as "view the question" (or whatever it is)


Hi GaryG,

Thanks for the bug report. I think I have completely resolved this problem now. Is it working properly for you again?

Best regards,

Jason


I'm not absolutely sure, Jason, but inasmuch as others have had the same problem if it's fixed for them it should be for me, too.
I haven't answered any questions today, so I can't be sure


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