Platinum membership does not appear on my profile page
Thread poster: Andrea Obrien

Andrea Obrien
Germany
Local time: 14:47
German to English
+ ...
Jun 1, 2005

Visitors to my profile page are informed that I am a basic member. I just forked out the money for partial platinum membership, why doesn't it appear on my profile? ;-( (the symbol for partial membership is there, by the way)

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Sybille  Identity Verified
Germany
Local time: 14:47
Member (2003)
English to German
+ ...
Platinum membership Jun 1, 2005

Andrea O'Brien wrote:

Visitors to my profile page are informed that I am a basic member. I just forked out the money for partial platinum membership, why doesn't it appear on my profile? ;-( (the symbol for partial membership is there, by the way)




I read your notice. Platinum is shown below your name


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Magda Dziadosz  Identity Verified
Poland
Local time: 14:47
Member (2004)
English to Polish
+ ...
Are you referring to the place where the photo appears? Jun 1, 2005

Your partial platinum does appear in your profile, as an icon. The text you are refering to will disapear when you upload a photo or an icon. It doesn't change depending on paying or not-paying status.

HTH
Magda


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Anabel Martínez  Identity Verified
Spain
Local time: 14:47
Member (2005)
English to Spanish
+ ...
but not when you visit her profile Jun 1, 2005

Sybille wrote:

I read your notice. Platinum is shown below your name


it is shown below her name when outside, but if you visit her profile it says "basic member"


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Anabel Martínez  Identity Verified
Spain
Local time: 14:47
Member (2005)
English to Spanish
+ ...
yes, the icon is there, sorry Jun 1, 2005

Sorry, I just saw the icon.

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Andrea Obrien
Germany
Local time: 14:47
German to English
+ ...
TOPIC STARTER
Thanks Jun 6, 2005

for your help.

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Andrea Obrien
Germany
Local time: 14:47
German to English
+ ...
TOPIC STARTER
Still no good - platinum does not appear!!! Jun 16, 2005

I just visited another profile page and although there is no photo on it, it does give the information that the person holds platinum membership. Now on the same place on my profile page it says that I am a basic member - this is not what I paid money for! Who can help?

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Natalie  Identity Verified
Poland
Local time: 14:47
Member (2002)
English to Russian
+ ...

MODERATOR
Dear Andrea Jun 16, 2005

Please submit a support request (press the Support button in the upper menu): this is an obvious technical problem.

Regards,
Natalia


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Platinum membership does not appear on my profile page

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