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Blue board access denied
Thread poster: Jennifer Baker

Jennifer Baker  Identity Verified
United States
Local time: 01:44
Partial member (2004)
Italian to English
Aug 6, 2005

I just tried to make a Blue Board inquiry about an outsourcer who recently posted a job in my language pair and it says the info is restricted. I'm a community platinum member and haven't had this happen before- can someone tell me what's up? I quote the first line of community platinum membership below:

Full, unlimited access to the outsourcer Blue Board

Feel free to move this posting if appropriate! Thanks, Jennifer

P.S. I just tried to randomly search the Blue Board, and it turns out that I can't read ANY listings! Hope this is just a glitch!

[Edited at 2005-08-06 12:42]


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Konstantin Kisin  Identity Verified
United Kingdom
Local time: 08:44
Member (2004)
Russian to English
+ ...
recent changes Aug 6, 2005

Hello,

Recent changes to community platinum membership have a) reduced its cost and b) removed access to the Blue Board from the package.

If you have been a community member for more than a few days these changes are NOT supposed to affect you, therefore you should submit a support ticket.

Good luck.

[Edited at 2005-08-06 14:54]


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Jennifer Baker  Identity Verified
United States
Local time: 01:44
Partial member (2004)
Italian to English
TOPIC STARTER
Thanks... Aug 6, 2005

I've been a community member for a couple of years... the Blue Board access is my biggest reason for going platinum! When I go to the Platinum membership page, the quote I listed above is still in the first line of the description of community platinum memberships.
I've submitted a support request!


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Claudia Iglesias  Identity Verified
Chile
Local time: 05:44
Member (2002)
Spanish to French
+ ...
Support Request Aug 6, 2005

Konstantin Kisin wrote:
Recent changes to community platinum membership have a) reduced its cost and b) removed access to the Blue Board from the package.


Not really. There have always been several partial Platinum membership.
http://www.proz.com/?sp=info/prem&inquire=1&viewPage=partial_benefits

and I think that JL's problem is related to her membership (Community Platinum).
If you want to access the BB you'll need to pay (BrowniZ or $).

Claudia


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Jennifer Baker  Identity Verified
United States
Local time: 01:44
Partial member (2004)
Italian to English
TOPIC STARTER
I'm confused Aug 6, 2005

I renewed my community platimun membership for one year in May, and have up until today had unlimited BB access. Below I'm pasting what is written in the Community Platinum membership renewal info box:

Community Platinum Membership


- Full, unlimited access to the outsourcer Blue Board
- Instant forum postings (bypass vetting for faster response)
- Verification of identity (credit card payment--in own name--or powwow attendance required)
- Verification and posting of ATA, ATIO, NAATI, IoL and other credentials (please enter support request)
- Batch networking: send notices to up to 100 colleagues at once
- Communicate with colleagues and clients through Instant Messaging
- Front-page exposure (photo required)
...and more coming every day


I've never had to pay Browniz or $$! That's the major reason I'm platinum...

P.S.- the page Claudia is referring to must be a new description of community platinum memberships. It's not what I read when I renewed and isn't what comes up when I look at my renewal info (I pasted above). If the rules have changed I can evaluate the benefits when my membership expires and make a decision, but I don't think my benefits can be changed in the middle of my paid 12 months, can they?

[Edited at 2005-08-06 16:07]


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Ralf Lemster  Identity Verified
Germany
Local time: 09:44
English to German
+ ...
I alerted Henry already - still, **submit a Support Request** Aug 6, 2005

Hi JL,
As several colleagues have suggested, please submit a Support Request to site staff, describing your problem.

I have already alerted Henry Dotterer to your posting.

Best regards,
Ralf


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Henry Dotterer
Local time: 03:44
SITE FOUNDER
Sorry! Aug 6, 2005

I announced a change in the Community Platinum membership, but existing Community platinums were not to have been affected. I'll correct the error shortly!

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Henry Dotterer
Local time: 03:44
SITE FOUNDER
OK, fixed! Aug 6, 2005

Sorry about that, JL. Your unlimited access has been restored.

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Jennifer Baker  Identity Verified
United States
Local time: 01:44
Partial member (2004)
Italian to English
TOPIC STARTER
Thank you! Aug 6, 2005

I was sure it was just a glitch- have a nice weekend, everybody...

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