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Not receiving notes from Answerer
Thread poster: Joanna Borowska
Joanna Borowska  Identity Verified
Poland
Local time: 04:14
English to Polish
Sep 23, 2005

I really like the new option allowing the Asker to send notes to chosen answerers ("Note to Answerer" at the bottom of the answer window), in addition to the regural "Add note" (to all answerers).

Unfortunately, for the past few days, the option hasn't been working properly. Although the asker's comments/questions do appear, the answerer (me) doesn't get any notifications.
The asker might think I'm ignoring their questions, whereas I simply don't know about them

Can you fix it, please?
Thank you in advance.

[Edited at 2005-09-23 17:49]


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Maria Diaconu  Identity Verified
Romania
Local time: 05:14
English to Romanian
It happened to me, too Sep 23, 2005

ryfka wrote:

Unfortunately, for the past few days, the option hasn't been working properly. Although the asker's comments/questions do appear, the answerer (me) doesn't get any notifications.
The asker might think I'm ignoring their questions, whereas I simply don't know about them


I (as asker) sent a note to an answerer, and I suspect he did not receive any notification.


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Joanna Borowska  Identity Verified
Poland
Local time: 04:14
English to Polish
TOPIC STARTER
Problem not fixed Oct 2, 2005

It's been over a week and the problem is still there

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Ian M-H
United States
Local time: 22:14
German to English
+ ...
Still not working Apr 16, 2006

I've had two "notes to answerer" addressed to me in the past 24 hours but didn't receive any notification. I've put in a support ticket - maybe someone will take a look at the problem.



[Edited at 2006-04-16 08:45]


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