Mobile menu

I've not received answer to TKT #21596 or WF license #
Thread poster: maria pla

maria pla
Local time: 03:26
English to Spanish
Oct 18, 2005

I bought Wordfast through the TGB last September and following instructions requested Wordfast license key at However, I still have not received the license number. I requested a technical support on October 14, which was assigned to Dwayne Maye (TKT #21596), but I have not received any answer yet. I am stuck with my work as I can not use the full WordFast memory. I do not know what is going on.
Can any body help me?

Thank you in advance

Direct link Reply with quote

Dwayne Maye
United States
Local time: 21:26
English to English Middle (ca.1100-1500)
Wordfast TGB Sale Oct 18, 2005

Hello Maria,

I apologize for the delay in processing you TGB payment. Unfortunately it takes some time for the check payment process to complete. If it isn't already done, I will contact you as soon as Cathy adds the payment to our system. Once complete you will receive and email with the required instructions.

Again sorry for the delay.

Dwayne Maye Staff

Direct link Reply with quote

maria pla
Local time: 03:26
English to Spanish
I have not received my WordFast license number yet Oct 25, 2005

I wonder when I will be able to get my WordFast license number. The check was debited from my account on October 12 (12 days ago). Does it really take that long to add the payment to the system? Has anyone else had the same problem I have? I am really upset and stuck with my work.

María-del-Pilar Plá

Direct link Reply with quote

To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

I've not received answer to TKT #21596 or WF license #

Advanced search
You’re a freelance translator? helps you manage your daily translation jobs. It’s easy, fast and secure.

How about you start tracking translation jobs and sending invoices in minutes? You can also manage your clients and generate reports about your business activities. So you always keep a clear view on your planning, AND you get a free 30 day trial period!

More info »
SDL Trados Studio 2017 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2017 helps translators increase translation productivity whilst ensuring quality. Combining translation memory, terminology management and machine translation in one simple and easy-to-use environment.

More info »

All of
  • All of
  • Term search
  • Jobs