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Hello: I bought Wordfast through the TGB last September and following Proz.com instructions requested Wordfast license key at http://www.proz.com/wordfast?wordfast_show_mode=license. However, I still have not received the license number. I requested a Proz.com technical support on October 14, which was assigned to Dwayne Maye (TKT #21596), but I have not received any answer... See more
Hello: I bought Wordfast through the TGB last September and following Proz.com instructions requested Wordfast license key at http://www.proz.com/wordfast?wordfast_show_mode=license. However, I still have not received the license number. I requested a Proz.com technical support on October 14, which was assigned to Dwayne Maye (TKT #21596), but I have not received any answer yet. I am stuck with my work as I can not use the full WordFast memory. I do not know what is going on. Can any body help me?
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Dwayne Maye United States Local time: 15:02 English to English Middle (ca.1100-1500)
Wordfast TGB Sale
Oct 18, 2005
Hello Maria,
I apologize for the delay in processing you TGB payment. Unfortunately it takes some time for the check payment process to complete. If it isn't already done, I will contact you as soon as Cathy adds the payment to our system. Once complete you will receive and email with the required instructions.
Again sorry for the delay.
Dwayne Maye ProZ.com Staff
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I have not received my WordFast license number yet
Oct 25, 2005
I wonder when I will be able to get my WordFast license number. The check was debited from my account on October 12 (12 days ago). Does it really take that long to add the payment to the system? Has anyone else had the same problem I have? I am really upset and stuck with my work.
María-del-Pilar Plá
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