Problems with Proz term search
Thread poster: Lesley Clarke

Lesley Clarke  Identity Verified
Mexico
Local time: 02:01
Spanish to English
Nov 2, 2005

I wrote in to technical support a few days ago about this problem and have only had machine generated replies but no solution.
Supposedly one of the benefits of being platinum is that your settings in the term search are saved. But since about a week ago that is not functioning anymore.
When I have a lot of work as I do at the moment I find it quite a nuisance and time-consuming to have to put the settings in manually everytime.
And now, I am finding it equally annoying that my request for support is seemingly being ignored.
Otherwise I am Proz' greatest fan. I think it is a wonderful site, but how do I get technical support in this issue?


Direct link Reply with quote
 

Parrot  Identity Verified
Spain
Local time: 09:01
Member (2002)
Spanish to English
+ ...
You're right Nov 2, 2005

I hadn't noticed because I haven't been using the KOG. But can we have saved settings back, please?

Direct link Reply with quote
 

Derek Gill Franßen  Identity Verified
Germany
Local time: 09:01
German to English
+ ...
I've noticed the same problems. Nov 2, 2005

I also considered submitting a support request on this too (it is annoying), but you beat me to it.

Direct link Reply with quote
 

Anabel Martínez  Identity Verified
Spain
Local time: 09:01
Member (2005)
English to Spanish
+ ...
Yes, same here Nov 2, 2005

I also noticed it because I use the term search regularly, it's great! But it's annoying to have to fix the settings every time!

I hope it will be soon fixed and working as smoothly as before!


Direct link Reply with quote
 

Natalia Zudaire  Identity Verified
Argentina
Local time: 04:01
English to Spanish
+ ...
Same here Nov 3, 2005

Please!! I miss that feature!!!

N.


Direct link Reply with quote
 

Lesley Clarke  Identity Verified
Mexico
Local time: 02:01
Spanish to English
TOPIC STARTER
it is being looked into Nov 3, 2005

And here was I thinking it was just me that had that problem.
I've just be informed that it is being looked into and they hope to have it fixed by sometime tomorrow.
Fingers crossed,
Lesley


Direct link Reply with quote
 

Jason Grimes
Local time: 03:01
SITE STAFF
Should be fixed now Nov 3, 2005

Hi everyone,

This glitch should be fixed now. Please let me know if the problem continues.

Best regards,

Jason


Direct link Reply with quote
 

Lesley Clarke  Identity Verified
Mexico
Local time: 02:01
Spanish to English
TOPIC STARTER
Thanks Jason Nov 3, 2005

Thanks Jason that is great news and mine is working fine again, in fact it seems to be the only thing working for me at the moment, so I doubly appreciate it
regards
Lesley


Direct link Reply with quote
 

Natalia Zudaire  Identity Verified
Argentina
Local time: 04:01
English to Spanish
+ ...
Mine is not working Nov 23, 2005

I use Mozilla 1.0.7

N.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Problems with Proz term search

Advanced search






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
WordFinder
The words you want Anywhere, Anytime

WordFinder is the market's fastest and easiest way of finding the right word, term, translation or synonym in one or more dictionaries. In our assortment you can choose among more than 120 dictionaries in 15 languages from leading publishers.

More info »



All of ProZ.com
  • All of ProZ.com
  • Term search
  • Jobs