This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
Kirill Semenov Ukraine Local time: 23:28 Member (2004) English to Russian + ...
Nov 18, 2005
I;m not a newbie at proZ and kudoZ, and I just wanted to report a kudoZ-related bug directly to the support staff.
When I clicked on `Support' button, I've got a page with a lot of option to search through forums, etc. No way to describe the particular problem I faced and send it directly. At least, I failed to find a clickable option to do so.
I believe some months before there was a way to send direct messages to the support staff. Is it still available?
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Colin Brady Argentina Local time: 17:28 French to English + ...
KudoZ Support
Nov 18, 2005
Hi Kirill Semenov,
You should be able to enter a KudoZ support ticket by following this link:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Ralf Lemster Germany Local time: 22:28 English to German + ...
How to submit a Support Request
Nov 18, 2005
Hi Kirill,
When I clicked on `Support' button, I've got a page with a lot of option to search through forums, etc. No way to describe the particular problem I faced and send it directly. At least, I failed to find a clickable option to do so.
I believe some months before there was a way to send direct messages to the support staff. Is it still available?
Of course you can - first, select the area you need support for; in this case, KudoZ, where you will find the KudoZ FAQ, but also a link to Submit a Support Request about KudoZ.
This process was designed in this way to prompt members to check first whether their question is answered in the FAQ.
Best regards, Ralf
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Kirill Semenov Ukraine Local time: 23:28 Member (2004) English to Russian + ...
TOPIC STARTER
Thank you :)
Nov 18, 2005
Thank you very much, Colin and Ralf
I found the option, still I believe it's not very visible. But it's OK - and I've already sent my bug report to the support.
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Create customer quotes and invoices from within Trados Studio
Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value