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Thread poster: cecilia anrriquez

cecilia anrriquez
Local time: 15:29
Member (2005)
Spanish to English
+ ...
Feb 21, 2006

Dear friends
I am really desperate, I have stopped receiving job notifications, I have checked all my preferences and everything is right. What can I do? I have already sent a support request but I have received no answer. Where are my benefits for being a platinum member? I hope somebody can help me. Kindest Regards
Cecilia Anrriquez.


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Stephanie Wloch  Identity Verified
Germany
Local time: 20:29
Member (2003)
Dutch to German
minimum rate per word Feb 21, 2006

Ciao Cecilia,
I ve got the same (vaya susto!) and it had to do with the minimum rate per word.
If you have 10 cent minimum rate per word (for example I did not check your rates)
and the offer is for 8 cent you DO NOT get a notification.


[Edited at 2006-02-21 12:41]


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Natalie  Identity Verified
Poland
Local time: 20:29
Member (2002)
English to Russian
+ ...

MODERATOR
Dear Cecilia Feb 21, 2006

In case you have checked everything then I suggest posting a support request to the staff, as discussion in the forum may be of little help here.

While submitting the support request tick the 'staff only' option.

Natalia

P.S. Do you get other notifications (KudoZ, forums etc?)



[Edited at 2006-02-21 12:40]


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cecilia anrriquez
Local time: 15:29
Member (2005)
Spanish to English
+ ...
TOPIC STARTER
Thanks lot for your suggestion! Feb 24, 2006

Natalie wrote:

In case you have checked everything then I suggest posting a support request to the staff, as discussion in the forum may be of little help here.

While submitting the support request tick the 'staff only' option.

Natalia

P.S. Do you get other notifications (KudoZ, forums etc?)



[Edited at 2006-02-21 12:40]



Natalia, the strange thing is that I receive KudoZ notifications every day, I have already sent a support request but I have received no answer yet!!
Kindest Regards
cecilia


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