Problem with ID verification
Thread poster: Waleed Mohamed

Waleed Mohamed  Identity Verified
United Arab Emirates
Local time: 20:55
English to Arabic
+ ...
May 9, 2006

Dear Colleague and Site Staff,

I have tried to get my ID verified through paying 5 dollars with my credit card. I followed all steps correctly but I made one mistake. The only mistake was that I forgot to select my country, which is Egypt. It was USA by default. When I clicked on “continue” to complete the order, I received a receipt of 5 dollars to my e-mail address. However, an error message appeared on the website saying that "wrong parameters were supplied ...." I don't remember the exact message, but it said that the process failed. Verified ID mark did not appear under my name.
Now, my questions are as follows:
1. Do I have to repeat all steps again, select my correct country and pay 5 dollars again?
2. When should the verified ID mark appear under my name? immediately after the payment?

Thank you very much for your help!


Direct link Reply with quote

Özden Arıkan  Identity Verified
Local time: 18:55
English to Turkish
Please submit a Support Ticket May 9, 2006

Hi Waleed,

I suggest you submit a Support Request as soon as possible. That way, you'll get a much faster and authorized reply.

Best of luck!

Direct link Reply with quote

Almudena Leal
Local time: 17:55
French to Spanish
+ ...
My ID hasn't been verified Jun 6, 2006

Dear Waleed and site staff,

I'm happy you brought up this question.

I'm a partial platinum member since 2004 and I've paid with a credit card twice. However, I haven't got my ID verified.

I've submitted several times the Identity Verification application but nothing there any problem with my profile?

Direct link Reply with quote

To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Problem with ID verification

Advanced search

memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »

All of
  • All of
  • Term search
  • Jobs