I stopped receiving Kudoz, jobs and forums notifications from Proz.com Thread poster: Graciela Guzman
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Hello everybody, I don't know if this is the apropriate place to ask for help. It's already three days that I'm not receiving anything from Proz.com. I checked my settings and they are OK. I also checked with my server and sent messages to the email address I use with Proz and it is also working. I submitted a support ticket to no avail. Can anyone help me solve this problem, please? TIA Graciela | | | gianfranco Brazil Local time: 08:31 Member (2001) English to Italian + ... Check the delivery | Jun 19, 2006 |
Dear Graciela, you can check (for KudoZ and Jobs only) if the site has sent any notification your way, or not, using the feature "My Notifications", available under the menu "My ProZ.com. You will be able to check if a specific notification, that you expected to receive, has been sent (in that case the problem may be outside of ProZ.com), or not sent (in which case the problem may be in your settings). Apparently the feature is not available for Forum not... See more Dear Graciela, you can check (for KudoZ and Jobs only) if the site has sent any notification your way, or not, using the feature "My Notifications", available under the menu "My ProZ.com. You will be able to check if a specific notification, that you expected to receive, has been sent (in that case the problem may be outside of ProZ.com), or not sent (in which case the problem may be in your settings). Apparently the feature is not available for Forum notifications, but the first two areas may be sufficient to locate where the problem is for Forum notifications too. bye Gianfranco
[Edited at 2006-06-19 06:49] ▲ Collapse | | | Hipyan Nopri Indonesia Local time: 18:31 Member (2005) English to Indonesian + ... I have the same experience | Jun 19, 2006 |
What happens to you also happens to me. Even it has been about two weeks. I have done what the moderator suggested, but as you said everything is all right. Indeed, I have not sent a support ticket. I think this is the best solution. | | | Özden Arıkan Germany Local time: 13:31 Member English to Turkish + ... Moved & made on-topic | Jun 19, 2006 |
Hi Graciela and all, I have moved the topic to the "Proz.com technical support" forum. Regards, Özden | |
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Please submit a support ticket | Jun 19, 2006 |
The best way to get issues such as these handled is by submitting a support request - at http://www.proz.com/support - with example URLs. Graciela, I don't see any tickets from you. Could you submit one, with the URL of a question or job of which your settings say you should have been notified? Thanks in advance for your assistance. | | | Graciela Guzman Argentina Local time: 08:31 English to Spanish + ... TOPIC STARTER
Thank you to you all. I couldn't find your responses because I'm not receiving any mails. I did all that Giancarlo recommended, rechecked my settings and called my server. It seems, according to what Henry tells me, that my Support Ticket didn't reach anyone. I'll submit another one. Have a nice afternoon, Graciela | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » I stopped receiving Kudoz, jobs and forums notifications from Proz.com Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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