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Not receiving Kudoz notifications
Thread poster: Caryl Swift

Caryl Swift  Identity Verified
Poland
Local time: 01:01
Polish to English
+ ...
Jan 21, 2007

I have received no notifications for almost 24 hours now, not of questions, nor of peer comments, not of a question's being closed, nor of my answer's being chosen.

Is anyone else suffering from the same problem?



[Edited at 2007-01-21 18:21]


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justin C
United States
Local time: 19:01
English
Your email provider is blocking email from ProZ.com for your account Jan 21, 2007

Hi Caryl,

It appears as though your email provider is blocking emails from us, or just to your account in general. I have included a snippet from our mail log below showing that your email provider is not accepting emails from us.

2007-01-21 21:51:33 1H8kb5-000Mlw-R4 ** hidden@hidden.pl R=dnslookup T=remote_smtp: SMTP error from remote mail server after RCPT TO:
: hidden@hidden.pl [XX.XXX.XX.XX]: 554 : Recipient address rejected: Access denied

I would recommend calling your email provider and explaining the situation, this is definitely a problem on their end.

Also, I would suggest submitting a support ticket instead of making a forum post in the future, as I've been checking support throughout the day, but almost missed this post. Support tickets are usually the most sure-fire way of getting a quick response to your issue.

Let me know if there is anything else I can do to assist you in this situation.

Best regards,
Justin


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