Updater shows CV is updated, yet it is not so, why?
Thread poster: chinesetrans

chinesetrans
Netherlands
Local time: 10:56
English to Chinese
+ ...
Sep 9, 2007

Dear All,
I just updated my profile with profile updater two days two, but the CV is the very old one!!! Can anyone help?

Attached is the followings I carried.

Login--->My Proz.com--->Profile Updater

---> 16. CV resume--->browse--->upload resume
---> save all information (on the right bottom corner)

Then on the top of the page, it reads: OK. Your profile has been updated.

This morning, I checked my CV and I found it is still the old.

I do not know what is going on. Can someone help?

By the way, my CV is pdf formated.

Cheers,


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Yolanda Broad  Identity Verified
United States
Local time: 04:56
Member (2000)
French to English
+ ...

MODERATOR
Please submit a Support Request about this issue Sep 9, 2007

Dear Chinesetrans,

This issue will need the intervention of Site staff. The best way to draw their attention to a problem is via a Support request. To do so, just click on the "Support" tab at the top of the page.

When you submit your request, make sure to include the link to the forum topic you have created, so Site staff will know where to find any discussion that may ensue: this issue no doubts affects others beside yourself.

Best regards,

Yolanda Stern Broad, Ph.D.


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chinesetrans
Netherlands
Local time: 10:56
English to Chinese
+ ...
TOPIC STARTER
tks. Sep 10, 2007

tks a lot. And I will post the feedback so in future everyone can know how to solve the problem.

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Anne Wosnitza  Identity Verified
Netherlands
Local time: 10:56
English to German
+ ...
Same with me ... Sep 10, 2007

... and I'll send a support ticket, as well - maybe the problem is bigger than it seems.

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chinesetrans
Netherlands
Local time: 10:56
English to Chinese
+ ...
TOPIC STARTER
check the box "Delete current CV" Sep 10, 2007

"If you already have an uploaded CV, you should make sure you check the box "Delete current CV" when you upload the new one, or before doing so. Try adding that step and see if it works. If not, please just attach the CV to this ticket and I'll be happy to do it for you. Thanks."
>>>>>>>>>>>>>>>>
Yet, I did not the box "Delete current CV". Anybody finds?


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Jared Tabor
Local time: 05:56
SITE STAFF
Check the "Settings" tab in your profile Sep 10, 2007

If you go to "Settings", you'll find a section called "Uploads". From here you can remove the old CV and upload a new one.

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Updater shows CV is updated, yet it is not so, why?

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