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Personalized tabs on profile: Why does the counter reset every other day?
Thread poster: Erik Hansson

Erik Hansson  Identity Verified
Germany
Member (2002)
Swedish
+ ...
Sep 11, 2007

Dear fellow ProZians,

Our profile contains two personalized tabs which both include a counter for visitors. Apparently these counters are reset by some automatic feature in ProZ, although we also have the chance to reset manually: [Reset counter] next to the counter.

Every other day when we check out these personalized pages we notice that the counters have been reset automatically quite recently, so we didn't have a chance to see how many visitors really found this text.

Is this a bug in the system? Or maybe just some false setting? Thanks in advance.

Erik



[Bearbeitet am 2007-09-11 10:08]

[Bearbeitet am 2007-09-11 10:19]


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Patricia Rosas  Identity Verified
United States
Local time: 03:40
Spanish to English
+ ...
one month of visitor records on my profile page ... Sep 11, 2007

Erik Hansson wrote:

Every other day when we check out these personalized pages we notice that the counters have been reset automatically quite recently, so we didn't have a chance to see how many visitors really found this text.

Is this a bug in the system? Or maybe just some false setting? Thanks in advance.

Erik



I've hardly paid any attention to this, so I went to my personalized page to check things out. On the "Visitors" tab, I found a listing of visitors back to August 12. At the bottom of the main page is a total (which also reflects the traffic for a month).

Are you talking about something else perhaps? (If not, perhaps it's time to submit a support ticket...)


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Erik Hansson  Identity Verified
Germany
Member (2002)
Swedish
+ ...
TOPIC STARTER
Individual pages Sep 11, 2007

Hi Patricia,

Thanks for your feedback. When mentioning "personliazied pages" I meant the tabs you can create by yourself, next to the default tabs Corporate Profile, Contact, Visitors, Settings and Profile Updater.

Have a look here www.proz.com/profile/21654 and you will see our personalized tabs WinTitus and The Specialists. The counters in these both pages keep on resetting themselves now and then (I haven't found out any continuity in this).

Erik


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Florencia Vita
Local time: 07:40
SITE STAFF
Gaston is looking at that Sep 11, 2007

Dear Erik,

I will ask Gaston, our developer, to look at that. He will see it if a bug or not.

He will get back to you as soon as possible.

Thanks for pointing that out.

Kind regards,
Florencia


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Patricia Rosas  Identity Verified
United States
Local time: 03:40
Spanish to English
+ ...
you learn something new everyday ... Sep 11, 2007

Erik Hansson wrote:

Hi Patricia,

Thanks for your feedback. When mentioning "personliazied pages" I meant the tabs you can create by yourself, next to the default tabs Corporate Profile, Contact, Visitors, Settings and Profile Updater.

...
Erik



I didn't even realize the possibility to create pages like that existed. I need to do some ProZ homework (not just on this but on web mail, too).

I hope that Gaston can help you get to the bottom of your problem.

Patricia
PS The pages you've created are great!


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JaneTranslates  Identity Verified
Puerto Rico
Local time: 06:40
Member (2005)
Spanish to English
+ ...
I'm interested! Sep 11, 2007

Patricia Rosas wrote:

I didn't even realize the possibility to create pages like that existed. I need to do some ProZ homework (not just on this but on web mail, too).

I hope that Gaston can help you get to the bottom of your problem.

Patricia
PS The pages you've created are great!


I fully agree with everything Patricia wrote. And I would love to know more about WinTitus, when and if it's offered in English (or Spanish).

Jane

PS I hope your counters are working now, because I'll bet your custom pages are suddenly getting a lot of visits.


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l Gaston l  Identity Verified
Local time: 07:40
Afrikaans to Ancient Hebrew
+ ...
Counter reset: Bug found and fixed. Sep 11, 2007

Hi all,

I have checked the code, and I found the reason of these random counter resets. I have fixed the problem, so we should not see these random resets anymore.

Best regards,


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Erik Hansson  Identity Verified
Germany
Member (2002)
Swedish
+ ...
TOPIC STARTER
Thanks a lot, Gaston! Sep 14, 2007

Thanks a lot for your speedy help, Gaston!
It seems to work fine now.
Best regards,
Erik


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l Gaston l  Identity Verified
Local time: 07:40
Afrikaans to Ancient Hebrew
+ ...
Glad to know that :) Sep 14, 2007

Hi Erik,

Great news!
Im glad to help.


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