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Joining problems
Thread poster: Georgia Charitou

Georgia Charitou  Identity Verified
Belgium
English to Greek
+ ...
Dec 10, 2007

Good morning everyone,

I was just trying to Join Proz com today. So, I clicked on Join Proz.Com, filled in all the necessary spaces, then it asked me to click on Next in order to pass the order. I did, and then I got a blank page, reading Done at the bottom of the screen. No "your order is now processed/passed", no nothing! I hit back and did it again, same thing. So here I am right now, afraid that I haven't been able to become a member, or that I have charged my card twice!

I called the support line, but they haven't got back to me....

What should I do?

Can someone describe what should have normally happen with the register process?

Thanks in advance


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Ralf Lemster  Identity Verified
Germany
Local time: 16:10
English to German
+ ...
Submit a Support Request Dec 10, 2007

Hi Georgia,
The best way to contact site staff is to submit a Support Request.

Best regards,
Ralf


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Colin Brady
Local time: 11:10
SITE STAFF
Support ticket Dec 10, 2007

Hi Georgia,

I have opened a support ticket up for you regarding this issue.

Best,
Colin


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