https://www.proz.com/forum/prozcom_technical_support/94013-received_an_email_from_proz_asking_me_to_confirm_password_change_.html
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Forums about proz.com » ProZ.com technical support »
Received an email from Proz asking me to confirm password change !!!
Thread poster: Waleed Mohamed
Waleed Mohamed
Waleed Mohamed  Identity Verified
United Arab Emirates
Local time: 07:02
English to Arabic
+ ...
Jan 12, 2008

Hi All,

Without trying to make any change in my password. I have received the following email from Proz:
====================================================
A request has been made to change the password of the ProZ.com user listed
below. If you have made this request, follow the link below to receive a
new password. If you did not request this, or do not wish to receive a new
password, you may disregard this message.
===========================... See more
Hi All,

Without trying to make any change in my password. I have received the following email from Proz:
====================================================
A request has been made to change the password of the ProZ.com user listed
below. If you have made this request, follow the link below to receive a
new password. If you did not request this, or do not wish to receive a new
password, you may disregard this message.
==================================================
And listed an IP of the person who tried to change teh password, my username, my email address and a link to click on it in order to confirm the change.
Of course I did not click on the link, because I have not asked for any change.
How can this happen? How can you explain this?
I checked the IP and found that it belongs to Canada.

Thanks for your help on this!

Waleed ▲ Collapse
 
Ralf Lemster
Ralf Lemster  Identity Verified
Germany
Local time: 05:02
English to German
+ ...
Common security mechanism Jan 12, 2008

Hi Waleed,
Of course I did not click on the link, because I have not asked for any change.

Right.

How can this happen? How can you explain this?

This is a safety feature - someone tried to access your profile using your user name, but obviously not knowing your password. Now this could have been yourself - after all, you might have forgotten your password. Any attempt to change the password needs to be confirmed - this confirmation is sent to your e-mail account, to ensure only you can really change it.


I checked the IP and found that it belongs to Canada.

No further action required, really - but if you want site staff to research this, I suggest you submit a Support Request.

Best regards,
Ralf
 


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