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"Entry point not found" error message
Thread poster: sabina moscatelli

sabina moscatelli  Identity Verified
Italy
Local time: 05:33
Member (2004)
German to Italian
+ ...
Apr 21, 2008

Dear All

A few weeks ago I installed Trados 8.0 on my Vista PC. Yet any time I try to segment or clean up a document I get the following message (I get it in Italian)

Entry point ?qcuz.... of the procedure in the library of dynamic connection TradosBasis.dll not found.

How can I solve this?

Thanks in advance,

sabina


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Wojciech Froelich  Identity Verified
Poland
Local time: 05:33
English to Polish
More Trados installations? Apr 21, 2008

sabina moscatelli wrote:

Entry point ?qcuz.... of the procedure in the library of dynamic connection TradosBasis.dll not found.


Do you have more Trados installations on your machine? If yes, close all Trados applications and re-register the version you use.


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sabina moscatelli  Identity Verified
Italy
Local time: 05:33
Member (2004)
German to Italian
+ ...
TOPIC STARTER
I've done it, Apr 22, 2008

eliminating the former version and reactivating Trados 8.0.

The error message doesn't pop up, but if I try to pre-translate a document, the program simply stops, another message pops up and it shuts down.

What else should I try now?


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joachim
Local time: 05:33
Dutch to English
Vista compatibility issues Apr 22, 2008

The "entry point" in an application is the beginning of a program in computer memory. It looks like your Vista is having troubles with the Trados version. Mail Trados support and tell them which Vista (32 bit/64bit, edition, ...) on which machine you are using.

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Wojciech Froelich  Identity Verified
Poland
Local time: 05:33
English to Polish
Supported? Apr 22, 2008

joachim wrote:

64bit


AFAIR 64-bit systems are not supported by Trados.


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