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SDL Trados 2007 applications can't be opened after executing upgrade to SDLTrados2007_FL_SP2
Thread poster: Estefanía González

Estefanía González  Identity Verified
United Kingdom
Local time: 15:09
Member
English to Spanish
+ ...
May 6, 2008

Hi everyone,

I have just executed the full installer to upgrade from SDLTrados71_Freelance_7.1.0.719 to SDLTrados2007_FL_SP2.

My operating system is Windows XP and I have used the full installer SDLTrados2007_FL_SP2_835.exe to execute the upgrade.

I have made a couple of attempts to run the programs, install and uninstall unsuccessfully:

At the first attempt, I just installed the software for my user account (my PC has two user accounts) and I have administrator rights. At that point, I could run Trados on the Word environment without any issues. However, I couldn’t use it in combination with the Tag Editor environment. The following message would appear: Filter defintions file C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\SDL International\Filters\PluginFileFilterDefinitions.xml could not be located

Then I uninstalled the programs and installed them again, but this time for both user accounts. After the second installation, everything appeared to run properly. However, after a couple of minutes, every time I tried to open a TM or Tag Editor, the applications would shut down automatically. I get the usual error message that a problem has been determined, that the application has to be shutdown and if I would like to report the problem to Microsoft.

I have registered the software, but unlike the first attempt, I cannot enter the license code at the License manager applications, because it shuts down too!

Has anyone experienced this problem already? As usual, thousand thanks for your help.

Kind regards,

Estefanía


[Edited at 2008-05-06 15:42]


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