Multiterm error: "Multiterm is unable to create the termbase" Thread poster: Cotes Ramal
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Hello:
I installed Trados and Multiterm 7 in my new computer and had problems with the license. I wrote and called to SDL without success, they contacted me only to offer me an upgrade. Since I was not able to work I bought the upgrade to SDL Trados 2007.
My versions are:
-SDL Trados 2007 SDL Trados Translator´s Workbench 8.2.0.835 (Build 835)
-SDL Multiterm 2007 Multiterm 7.5.0.444 (Build 448)
When I try to create a termbase the following error appears on ... See more Hello:
I installed Trados and Multiterm 7 in my new computer and had problems with the license. I wrote and called to SDL without success, they contacted me only to offer me an upgrade. Since I was not able to work I bought the upgrade to SDL Trados 2007.
My versions are:
-SDL Trados 2007 SDL Trados Translator´s Workbench 8.2.0.835 (Build 835)
-SDL Multiterm 2007 Multiterm 7.5.0.444 (Build 448)
When I try to create a termbase the following error appears on the screen: "Multiterm is unable to create the termbase".
Can somebody help me? The SDL support does not answer me.
Thanks a lot!
Mar Cotes ▲ Collapse
| | | | | Insufficient user rights? | May 18, 2008 |
María del Mar Cotes Ramal wrote:
I installed Trados and Multiterm 7 in my new computer and had problems with the license. I wrote and called to SDL without success, they contacted me only to offer me an upgrade. Since I was not able to work I bought the upgrade to SDL Trados 2007.
My versions are:
-SDL Trados 2007 SDL Trados Translator´s Workbench 8.2.0.835 (Build 835)
-SDL Multiterm 2007 Multiterm 7.5.0.444 (Build 448)
When I try to create a termbase the following error appears on the screen: "Multiterm is unable to create the termbase".
Probably you're not an administrator.
The MT7 data structure was designed in a very stupid way and doesn't respect the rules related to the Windows folders usage conventions.
You need admin rights on your PC in order to complete the MT base creation because the MT files are stored in the "All Users" folders.
The other solution is to grant the "full control" rights to the folder containng the termbases (somewhere in the Documents and Settings/All Users/Application Data, the exact path depends of the MT version).
You use XP or Vista?
Can somebody help me? The SDL support does not answer me.
Quite regular.
Cheers
GG
| | | | Cotes Ramal
Local time: 23:51
English to Spanish
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TOPIC STARTER | Insufficient user rights? | May 18, 2008 |
Hi Grzegorz,
thanks for your help! I already checked the attributes of the corresponding directories and files and I still got the same error message, so I think it is not caused by insufficient user rights. I am also logged in as an administrator. The directory definitely is not write protected. Do you know if I can check some Trados log-Files, because I do not get any additional information regarding this error. I am using XP...
I also tried to uninstall / install TRADOS and... See more Hi Grzegorz,
thanks for your help! I already checked the attributes of the corresponding directories and files and I still got the same error message, so I think it is not caused by insufficient user rights. I am also logged in as an administrator. The directory definitely is not write protected. Do you know if I can check some Trados log-Files, because I do not get any additional information regarding this error. I am using XP...
I also tried to uninstall / install TRADOS and Multiterm, but the error persists.
Best regards,
M. Cotes ▲ Collapse
| | | | | Currupted template? | May 19, 2008 |
María del Mar Cotes Ramal wrote:
thanks for your help! I already checked the attributes of the corresponding directories and files and I still got the same error message, so I think it is not caused by insufficient user rights. I am also logged in as an administrator. The directory definitely is not write protected. Do you know if I can check some Trados log-Files, because I do not get any additional information regarding this error. I am using XP...
I also tried to uninstall / install TRADOS and Multiterm, but the error persists.
So, maybe the termbase template may is corrupted.
1. Copy the MultiTermMtTemplate.mdb file from C:\Program Files\SDL International\MultiTerm 2007\Templates
2. Paste this file in C:\Documents and Settings\All Users\Application Data\SDL International\MultiTerm\Termbases
Hope this helps.
Otherwise, I fear you should contact the support and switch back to the old, good MT5 for some time.
Cheers
GG
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| Try registering... | May 19, 2008 |
Hello Mar,
Do you still have Multiterm 7 installed? This may cause a problem and I suggest you uninstall all previous versions of Multiterm when using 2007.
I also recommend you register the files for Multiterm 2007, which is required for all customers who upgrade their version of Multiterm on the same computer. To do this, please run the following file:
Name: #_SelfRegister_Desktop.bat
Location: C:\Program Files\SDL International\MultiTerm 200... See more Hello Mar,
Do you still have Multiterm 7 installed? This may cause a problem and I suggest you uninstall all previous versions of Multiterm when using 2007.
I also recommend you register the files for Multiterm 2007, which is required for all customers who upgrade their version of Multiterm on the same computer. To do this, please run the following file:
Name: #_SelfRegister_Desktop.bat
Location: C:\Program Files\SDL International\MultiTerm 2007
I hope this helps.
Many Thanks,
Gareth Powell ▲ Collapse
| | | | Cotes Ramal
Local time: 23:51
English to Spanish
+ ...
TOPIC STARTER | Corrupted template? | May 22, 2008 |
Hi Grzegorz,
thanks for your help, anyway unfortunately it does not work. I will keep trying to find a solution.
Best regards,
Mar
| | | | Cotes Ramal
Local time: 23:51
English to Spanish
+ ...
TOPIC STARTER | Try registering | May 22, 2008 |
Hello Gareth,
I have not Multiterm 7 installed, I unistalled it and Multiterm 7 before I installed SDL Trados 2007. I also registered the files of Multiterm, a technician told me to do so.
Do you have any other idea that could help me?
Thanks a lot,
Mar
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Hello Mar,
Please run Multiterm as Administror, (right click "Run As...") just to double check.
Also,
Could you please describe to me the steps you take to create a termbase.
I look forward to hearing from you.
Many Thanks,
Gareth Powell
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Antonia Tofalo 
Italy
Local time: 23:51
Member (2007)
English to Italian
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| MtMaster.mdb missing | Feb 16, 2009 |
Dear Gareth,
I have the same problem!
Running Multiterm as Administrator I receive the following messege when I try to create a new termbase:
Impossible to find the file: "C:\ProgramData\SDL International\MutiTerm\Termbases\MtMaster.mdb"
Where can I find this file??
Thanks in advance!
Antonia
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