Mobile menu

SDLX 4.2.1. - PC broken, cannot return licence
Thread poster: szaffika
szaffika
English
Jun 30, 2008

Hi,

Does anybody know what to do if I cannot de-register my SDLX licence because the computer completely broke and have no access to it anymore?

Thanks!!!

[Subject edited by staff or moderator 2008-06-30 13:49]


Direct link Reply with quote
 

Wojciech Froelich  Identity Verified
Poland
Local time: 16:38
English to Polish
Contact SDL support Jun 30, 2008

Contact SDL support. They can reset your license status.

Direct link Reply with quote
 
szaffika
English
TOPIC STARTER
How do I contact SDLX? Jun 30, 2008

I tried finding some contact information on their website, but I couldn't find anything...

Direct link Reply with quote
 

SDL Community  Identity Verified
United Kingdom
Local time: 16:38
English
SDL Solution Finder... Jun 30, 2008

Hello,

We have a very effective solution finder, designed to help users fix their problems. We urge you to follow the solution finder step by step and, if your problem is not resolved, you will be given a support form to fill out. The support form will then be sent to our support team, who will get back to you as soon as possible.

To visit the solution finder please follow these instructions:

1. Please visit: https://oos.sdl.com/asp/products/ssl/account/default.asp

2. Login with your username and password

3. Go to "My Support"

4. Select Licensing and Installation Help

5. Select "Start" at the bottom of the page, our knowledge base will now load up

6. Select Solution finder

7. Select the "Download and Installation Problems" link in the left hand navigation pane

8. Answer the questions accordingly

Again, you will be given a support form to fill out if you don't find a solution.

I hope this helps.

Many Thanks,

Gareth Powell


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

SDLX 4.2.1. - PC broken, cannot return licence

Advanced search


Translation news related to SDL Trados





memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »



All of ProZ.com
  • All of ProZ.com
  • Term search
  • Jobs