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TagEditor crashes randomly when opening some files
Thread poster: Nicole Maina

Nicole Maina  Identity Verified
Local time: 19:58
Member (2005)
German to Italian
+ ...
Jul 21, 2008

I am using TagEditor with XP translating ttx files. Sometimes when I open a file, TagEditor crashes, and I have to try 4 or 5 times before I am able to open the document.

Now I have managed to translate 8 out of 10 files, but there is no way to open the last 2 files. Same TM, same project, same format... but they won't open. What could the reason be?

Thank you very much in advance!


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Soonthon LUPKITARO(Ph.D.)  Identity Verified
Local time: 00:58
Partial member (2004)
English to Thai
+ ...
MS Word troubles? Jul 22, 2008

1. In my recent jobs, source texts were in MS Word XP version. I use SDL Trados 2007 and Word 2003. Even I use TagEditor but there is interface with Word. I got many errors due to graphics in source files.
I found later that Word 2003 and Word XP use different graphic coding. I needed to update my MS Office 2003 with Service Pack 1.
After that, TagEditor rarely collapses, but it may does sometime: Weak points of Trados.
2. In another instance, I needed to save *.doc as *.rtf and *.doc again. Or Open and repair in Word.
3. I rarely have TagEditor shutdown troubles with other file formats: xls, ppt, htm, inx, itd, bif, xml, txt, rtf, mif, qxd, indd etc.
4. SDL Trados has patch for TagEditor bugs: Open the Support tab of SDL International website to download and install.

Soonthon L.

[Edited at 2008-07-22 05:10]

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