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Unable to open .ppt files in TagEditor
Thread poster: Aurelie Chappaz
Aurelie Chappaz
Local time: 07:33
German to French
+ ...
Jul 28, 2008

I have Windows Vista and SDL Trados 2007 Freelance.
I can't open ppt files in TagEditor. When I try, the following message appears :
(80003): TagEditor is unable to open this document because the file type is not recognised.
I already checked the posts of this forum but couldn't find any working solution.
Thank you for your help


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Vito Smolej
Germany
Local time: 07:33
Member (2004)
English to Slovenian
+ ...
Can you open the file in PowerPoint? Jul 29, 2008

I am not joking - there's been cases, where the extension did not match the contents. Highly unlikely of course, but it does not cost much to check. And, of course, it could be an issue of say ppt 2003 vs 2007 or similar.

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Giuliana Buscaglione  Identity Verified
Austria
Local time: 07:33
Member (2001)
German to Italian
+ ...
(Try) re-install Trados Jul 29, 2008

Hi Aurelie,

don't know whether this is your case, but I had the same problem (TagEditor not recognizing a ppt file) after installing MS Office 2003 (SDL Trados 2006 had been installed previously, after having installed MS Office XP). Re-installing Trados solved the problem.

Giuliana


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Aurelie Chappaz
Local time: 07:33
German to French
+ ...
TOPIC STARTER
File open in Powerpoint Jul 29, 2008

Vito Smolej wrote:

I am not joking - there's been cases, where the extension did not match the contents. Highly unlikely of course, but it does not cost much to check. And, of course, it could be an issue of say ppt 2003 vs 2007 or similar.


Thank you for the note
but I can open the files in Powerpoint without any problem...


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SDL Community  Identity Verified
United Kingdom
Local time: 07:33
English
Filter Problem... Jul 29, 2008

Hello Aurelie,

There may be a problem with your filter file and it may need replacing. To do this, please follow the instructions from the following SDL knowledge base article:

http://talisma.sdl.com/article.aspx?article=2209&p=1

I hope this helps.

Many Thanks,

Gareth Powell
SDL Support Team


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Aurelie Chappaz
Local time: 07:33
German to French
+ ...
TOPIC STARTER
Repair worked Jul 29, 2008

Thank you for the tip. I did what you recommended (Repair) and it worked !
Thank you very much.


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PCovs
Denmark
Local time: 07:33
Member (2003)
English to Danish
+ ...
What worked? Jul 29, 2008

Was it the replacement of the filter or the reinstallation of Trados that worked?

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Aurelie Chappaz
Local time: 07:33
German to French
+ ...
TOPIC STARTER
Repair Jul 29, 2008

PCovs wrote:

Was it the replacement of the filter or the reinstallation of Trados that worked?


I did what is explained under http://talisma.sdl.com/article.aspx?article=2209&p=1, that is proceed to a repair of SDL Trados via Control Panel/Modify or Remove Programms/ Modify SDL Trados and finaly Repair (By Default).


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