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Multiterm Video Display Problem
Thread poster: geedub21
geedub21  Identity Verified
United Kingdom
Local time: 17:35
English to Welsh
Aug 1, 2008

Hi

I'm trying to add a video to a Multiterm termbase, it's in avi format and is WAY under the 5mb filesize that trados recomends.

The problem is it will only play when i go in to edit the entry - when i just view the term it displays the field name but only has a small white box (5mm by 5mm) by the side of it with a dot in the middle.

pictures display ok

oh, i'm using MT version 7.1.0.361

Any advice will be gratefully received


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geedub21  Identity Verified
United Kingdom
Local time: 17:35
English to Welsh
TOPIC STARTER
help Aug 17, 2008

anyone have any ideas?

any assistance would be greatfully received


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geedub21  Identity Verified
United Kingdom
Local time: 17:35
English to Welsh
TOPIC STARTER
almost cracked it... Oct 5, 2008

ok, having done hours of testing and (what seems like) hundreds of tests it looks like Internet Explorer 7 is causing the problem.

The video worked fine on an old laptop, I gradually changed things on it to make the setup the same as the computers that don’t display the video (installing same a/v and firewall software and installing service pack 2 for XP) and all was ok, then I installed IE7 and the problem was replicated but was back working again when I uninstalled and went back to IE6.

Anyone have any ideas why this might be?

Cheers

Gareth


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xxxOptiproz Pri
Local time: 18:35
English
Resolution..... Sep 15, 2009

Hi

You need to add a "about:blank" to the trusted sites in Internet Explorer 7 or higher by following the next steps:

1. Open Internet Explorer and click on Tools > Internet Options > Security
2. In the Security tab highlight in the dialog box the Trusted Site zone and click on the button "Sites"
3. Untick the box "Require server verification (https:) for all sites in this zone"
4. In the "Add this website to the zone" dialog box type: about:blank
and click on the button "Add" to confirm/add this site using the actual zone security settings.
5. Click on "Close" and restart MultiTerm. The problem is solved and the media files run as they should.

Cheers


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