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Can't open TagEditor with Office 2007
Thread poster: Irene Cot

Irene Cot  Identity Verified
Spain
Local time: 18:21
English to Spanish
+ ...
Sep 29, 2008

Since I've installed Microsoft Office 2007, I can't open TagEditor. I get this message:
TRADOS TagEditor has found a problem. It will be closed.

Any idea to solve it? Yesterday it worked fine.
I don't know for sure if it is related to Office 2007, but this is the only change I've made in my computer.

Thank you,

Irene


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Ralf Lemster  Identity Verified
Germany
Local time: 18:21
English to German
+ ...
Version information Sep 29, 2008

Hi Irene,
Please help others to help you, by providing as much information as you can - as requested when posting a new topic in this forum:


When asking for help, make sure that you:
# indicate the file format(s) involved
# specify each software package that is relevant to your posting, identifying the version with the *full* version number
# describe the step(s) or process(es) which have triggered the problem.
This will help others to help you.


Specifically, what is your Trados version?

Best regards,
Ralf


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Irene Cot  Identity Verified
Spain
Local time: 18:21
English to Spanish
+ ...
TOPIC STARTER
SDL Trados 2007 SP2 Sep 29, 2008

Hi Ralph,

My version is SDL Trados 2007 SP2. I hope someone has experienced the same.

Irene


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Anja Weggel  Identity Verified
Local time: 18:21
Member (2007)
English to German
Same problem Oct 7, 2008

Hi all,

I will not be able to help but I have the same problem...

When trying to open TagEditor (SDL Trados 2007 SP2) (just on its own, not even with a file) it says "TRADOS TagEditor has found a problem. It will be closed."

I use Word 2007, XP Professional. Several times de-installing and installing did not help.

Any ideas?

Thanks a million
Anja


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Jerzy Czopik  Identity Verified
Germany
Local time: 18:21
Member (2003)
Polish to German
+ ...
Not a known problem Oct 7, 2008

Close all applications.
Please try to register your Trados installation.
To do so, go to Start, locate the SDL International program group, then locate the Trados group inside. From there let the "Register SDL Trados 2007..." program run.
Maybe this helps.


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Irene Cot  Identity Verified
Spain
Local time: 18:21
English to Spanish
+ ...
TOPIC STARTER
problem solved!! Oct 8, 2008

Hi Anja,

I've solved it repairing Trados installation.

Please try it:
Go to Start --> Configuration --> Control Panel --> Add /Remove programs --> click on Support information link and choose Repair option

Good luck!

Irene Cot


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