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Error Message at step 3/7 Multiterm Convert
Thread poster: Elena Harleman

Elena Harleman  Identity Verified
Germany
Local time: 07:33
English to Russian
+ ...
Oct 20, 2008

I am getting an error message when trying to convert an Excel file with Multiterm Convert. at step 3/7 "select from the list of available options to convert your terminology data" I choose Microsoft Excell Format and when I press "next" a pop up window appears reading: "Unhandled exception has occurred in a component of your application. If you click Continue, the application will ingnore this error and attempt to continue. an entry with the same kew already exists." I click continue but nothing happens, I mean when I try again to go to "next", the same pop up window appears again.
Any idea what it is and how I can repair this?
Thanks in advance,
Elena

[Edited at 2008-10-20 18:56]


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Marina Soldati  Identity Verified
Argentina
Local time: 02:33
Member (2005)
English to Spanish
+ ...
Have a look at this thread Oct 20, 2008

Hi Elena,

Have a look at this thread, it might help, though it didn´t work for me. I had to uninstall and reinstall the whole Trados package (without SP2) so that Multiterm Convert could work.

Regards,
Marina


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Elena Harleman  Identity Verified
Germany
Local time: 07:33
English to Russian
+ ...
TOPIC STARTER
Selfregister_desktop.bat Oct 21, 2008

Hi Marina, thanks for your reply. I found a solution which seems to work in SDL Knowledge base (run the file selfregister_desktop.bat in program files/Sdl Trados/multiterm).
Elena


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Tomás Cano Binder, CT  Identity Verified
Spain
Local time: 07:33
Member (2005)
English to Spanish
+ ...
Self registering... also in this case Oct 21, 2008

Indeed Elena, self registering is Trados' panacea... This happened to me a couple of months ago and re-registering fixed it.

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