Mobile menu

Activation in SDL Trados 2007
Thread poster: Coreen
Nov 4, 2008

I just install SDL Trados 2007. The installation was successful. At the end I entered the activation code. The activation was successful except that on the SDL website the product is not activated, and each time I try to open a memory I am asked to enter the activation code and it says I am on a trial period.
Please advise


Direct link Reply with quote
 

Stanislav Pokorny  Identity Verified
Czech Republic
Local time: 11:02
English to Czech
+ ...
License number Nov 4, 2008

What does the License Manager say? Is your license activated there, or is it not? If not, you might ask SDL to provide you with a different license number. If they don't want to, provide them with remote access to your Win Desktop and let them do the activation for you.

Direct link Reply with quote
 

SDL Community  Identity Verified
United Kingdom
Local time: 11:02
English
Solution Finder... Nov 4, 2008

Hello Coreen,

We have a very effective solution finder, designed to help users fix their licensing and installation problems. We urge you to follow the solution finder step by step and, if your problem is not resolved, you will be given a support form to fill out. The support form will then be sent to our support team, who will get back to you as soon as possible.

To visit the solution finder please follow these instructions:

1. Please visit: https://oos.sdl.com/asp/products/ssl/account/default.asp

2. Login with your username and password

3. Go to "My Support"

4. Select "Licensing and Installation Help"

5. Read the instructions and then select the "Solution finder direct link"

6. Select the "Licensing Problems" link in the left hand navigation pane

7. Answer the questions accordingly

Again, you will be given a support form to fill out if you don't find a solution.

I hope this helps.

Many Thanks,

Gareth Powell
SDL Support Team


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Activation in SDL Trados 2007

Advanced search


Translation news related to SDL Trados





Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
PDF Translation - the Easy Way
TransPDF converts your PDFs to XLIFF ready for professional translation.

TransPDF converts your PDFs to XLIFF ready for professional translation. It also puts your translations back into the PDF to make new PDFs. Quicker and more accurate than hand-editing PDF. Includes free use of Infix PDF Editor with your translated PDFs.

More info »



All of ProZ.com
  • All of ProZ.com
  • Term search
  • Jobs