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'No matching terms found in the Terminology Database' message
Thread poster: Cecilia Fernandez

Cecilia Fernandez  Identity Verified
Local time: 10:22
English to Spanish
+ ...
Jan 6, 2009

Hi everyone,

I was asked by a client to start using Multiterm with SDLX. They sent me the .mdb file and the instructions to load the external database from TRADOS Multiterm. Then, once in SDL Edit, I selected the Multiterm base and added it. However, the terms are not recognized by Multiterm and when I perform the Terminology QA Check, no terminology comments appear in the log file.

Immediately after opening the Multiterm database from the .itd, the following message appears:

'No matching terms found in the Terminology Database'

The same happens when I select a term from the .itd and select Lookup.

I have SDL Trados 2006 Freelance and Multiterm 7.

I really appreciate any help you can provide.

Thank you

Cecilia


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Yeti_fr
Local time: 20:22
English to French
Can you view the entries in Multiterm? Jan 6, 2009

Hi,

In SDL Multiterm, after you have loaded the external Termbase, go in Termbase - Open/Close Termbases and tick the Termbase you have just loaded.
Can you view any entry? Normally the list of entries should be in the upper left pane.

If you can't view any entry then there may be a problem with the file you were given.
If you can view entries in Multiterm but not in SDLX, then I don't know.


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Cecilia Fernandez  Identity Verified
Local time: 10:22
English to Spanish
+ ...
TOPIC STARTER
Yes, I can view the entries. Jan 6, 2009

Actually, I can use the termbase from Multiterm alone, but I don't know why it is not linked to SDLX.

Thanks


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Yeti_fr
Local time: 20:22
English to French
Problem with the languages configured? Jan 7, 2009

Just an idea.: maybe there is a problem with the languages configured? Ie, the source and target languages of the .itd file are not the same as the source and target languages of the Multiterm file.

Otherwise you can try to contact the support at SDL (good luck).


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Cecilia Fernandez  Identity Verified
Local time: 10:22
English to Spanish
+ ...
TOPIC STARTER
Maybe the language set up is causing this Jan 7, 2009

But I checked it both in the .itd and in the Multiterm file and they are the same. I wonder if there is any other way to check/change the languages. I will have to contact SDL support.

Thanks


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Cecilia Fernandez  Identity Verified
Local time: 10:22
English to Spanish
+ ...
TOPIC STARTER
Multiterm build Jan 8, 2009

Hi everyone,

Problem solved

The client's Multiterm version was MultiTerm 7.1.0.361 (Build 361)
and mine was 7.0.1.320 (Build 320). Apparently, they are not
compatible...

Thanks for the help.

Kind regards


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