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Trados menu in Word disappeared
Thread poster: CristinaPereira

CristinaPereira  Identity Verified
Local time: 23:01
Member (2005)
English to Portuguese
+ ...
Jan 30, 2009

Hello,

My Trados menu in Word has disappeared and I cannot do anything. It's true Word crashed and a message told something like removing a trados.dot file... I already restarted the computer but it didn't help.

Does anybody know what can be done? I'm trying not to panic...

Thanks in advance!

Cristina


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tvtruc
Vietnam
Local time: 05:01
English to Vietnamese
Maybe the Trados add-in was disabled Jan 30, 2009

Try to enable Trados add-in. In Word, do the following:

Select Tools > Templates and Add-ins, make sure TRADOSx.dot is selected under the box Checked items are currently loaded.

Cheer,
Truc


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SDL Community  Identity Verified
United Kingdom
Local time: 00:01
English
Try this... Jan 30, 2009

Hello Christina,

We have an article within the SDL knowledge base which should fix this issue. Please read the following article and follow the instructions provided:

http://talisma.sdl.com/article.aspx?article=1466&p=1

I hope this helps.

Many Thanks,

Gareth Powell
SDL Support Team


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CristinaPereira  Identity Verified
Local time: 23:01
Member (2005)
English to Portuguese
+ ...
TOPIC STARTER
Solved! Jan 30, 2009

Thank you very much to both of you, the problem is solved. I tried to locate the file in the Search function and I found it but didn't really well what to do. Anyway, when I opened Word again there was the Trados menu and bar.

Thanks a lot again,

Cristina


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Luisa Ramos, CT  Identity Verified
United States
Local time: 18:01
Member (2004)
English to Spanish
Try tvtruc solution first Jan 30, 2009

Next time this happens (and, oh, it will happen, believe me), do exactly as tvtruc suggests. This is an old, frequent, known situation. Let me suggest that whenever you encounter a problem with TRADOS search the web and/or search Proz, before posting here. Almost everything has been discussed and a solution exists.

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