Mobile menu

Unable to clean files (-2147417851): Server threw an exception
Thread poster: peterinmadrid
peterinmadrid  Identity Verified
Portugal
Local time: 02:37
Spanish to English
+ ...
Feb 5, 2009

While I was working on a translation a window opened on the screen saying something like "updating sofware" and quickly disappeared. When I finished the document I was translating I tried to clean it and got the following error:
(-2147417851): Server threw an exception (El servidor lanzó una excepción.)
When I went to open the document that couldn't be cleaned I found that it was now read only. Does anyone know how to resolve this problem? I think it is something to do with an automatic update of Word. I have TRADOS 6.5 Freelance and Word 2003.


Direct link Reply with quote
 
Daniel García
English to Spanish
+ ...
Try Open and repair Feb 5, 2009

Peter Kerry wrote:

While I was working on a translation a window opened on the screen saying something like "updating sofware" and quickly disappeared. When I finished the document I was translating I tried to clean it and got the following error:
(-2147417851): Server threw an exception (El servidor lanzó una excepción.)
When I went to open the document that couldn't be cleaned I found that it was now read only. Does anyone know how to resolve this problem? I think it is something to do with an automatic update of Word. I have TRADOS 6.5 Freelance and Word 2003.


This has worked for me when I got this error.

0. Make a copy of your document.
1. Launch MS Word.
2. Open your document using the "Open and repair" command.
3. Save your document as RTF and close it.
4. Open the RTF file using the "Open and repair" command again.
5. Save the RTF file as doc and close it. Try cleaning it up again.

If this does not work, use tw4winclean macro.

Daniel


Direct link Reply with quote
 

Monika Jakacka Márquez  Identity Verified
Spain
Local time: 02:37
Member (2006)
Polish to Spanish
+ ...
Thank you, Daniel Sep 13, 2010

Thanks a lot, Daniel
I have just had the same problem and I solved it quickly thanks to your simple instructions.

Regards,
M.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Unable to clean files (-2147417851): Server threw an exception

Advanced search


Translation news related to SDL Trados





LSP.expert
You’re a freelance translator? LSP.expert helps you manage your daily translation jobs. It’s easy, fast and secure.

How about you start tracking translation jobs and sending invoices in minutes? You can also manage your clients and generate reports about your business activities. So you always keep a clear view on your planning, AND you get a free 30 day trial period!

More info »
Across v6.3
Translation Toolkit and Sales Potential under One Roof

Apart from features that enable you to translate more efficiently, the new Across Translator Edition v6.3 comprises your crossMarket membership. The new online network for Across users assists you in exploring new sales potential and generating revenue.

More info »



All of ProZ.com
  • All of ProZ.com
  • Term search
  • Jobs