David Hathaway wrote:
I am running SDL Trados 2007 Freelance SP2 which I have a license for. My client has asked me to do a job using their TM online. WorkBench (with TagEditor) connects without problem to their server. They also sent me the mdb file for TermBase and a link to download TermBase (for which I did not purchase a license).
TermBase installed on my PC, and I am able to open the mdb file with it. Then, when I launch WorkBench and try to link it with TermBase (Options menu > Term Recognition), WorkBench crashes. Then, even after closing all Trados applications, when I attempt to restart WorkBench I immediately get a Microsoft Windows dialog box that tells me the application has been terminated. The only way I can use my original configuration (WorkBench-TagEditor) is to go back to one of the restore points from the Vista control panel (a point in the past just before I installed MultiTerm).
Any help would be greatly appreciated!
I see the symptoms.
It may be extremely hard to diagnose.
What's exactly your MT version?
The MT-Workbench connection works locally or not?
Check the following:
- Java version (uninstall all the Java version higher than the version provided with your MT)
- MSXML package (uninstall and reinstall if necessary)
- reregister the MT components (see the .bat file in the Multiterm folder in the Program Files.
Then try to run MT.
If you have the same effects, try to uninstall and reinstall MT.
Sometimes it's necessary to uninstall all the .Net Frameworks posterior to the version provided with MT.
Nevertheless, I try to let the .Net Frameworks "as is" as long as possible, if something is going wrong, you'll have serious problems.
Restart as often as possible.