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Problems starting Trados: 'Translation memory too large for demo...' (My dongle is OK, (I think).)
Thread poster: Andrea Torre

Andrea Torre  Identity Verified
Spain
Local time: 15:51
Member (2004)
French to Spanish
+ ...
Feb 7, 2004

Hello !

Since a couple of months , everytime I want to start Trados, I get the following message:
"Translation memory too large for demo mode. Connect dongle to parallel port !"

I am not trying to open a memory but just Trados. My dongle is OK, (I think).

Have you had the same problem ?

Thanks in advance for your help !
Andrea


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Marijke Singer  Identity Verified
United Kingdom
Local time: 14:51
Dutch to English
+ ...
More information Feb 7, 2004

Could you provide more details Andrea? Which version of Trados? Did you update to 6.5?

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Andrea Torre  Identity Verified
Spain
Local time: 15:51
Member (2004)
French to Spanish
+ ...
TOPIC STARTER
Hello Marijke... Feb 7, 2004

Marijke Singer wrote:

Could you provide more details Andrea? Which version of Trados? Did you update to 6.5?


I have Trados 5. No, I didn't update to 6.5.
Andrea


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Laura Gentili  Identity Verified
Italy
Local time: 15:51
Member (2003)
English to Italian
+ ...
My experience Feb 7, 2004

It happened to me several times.
1. First of all, try to unplug and reinstall the dongle (I guess you have already tried this one).
2. If the above does not work, write to Trados Technical Support (for your area). Indicate your dongle number. They will provide you with a file to be installed.
3. If the problem persists, it means the dongle is damaged and they will provide you with a new dongle.


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Ralf Lemster  Identity Verified
Germany
Local time: 15:51
English to German
+ ...
Moving the thread... Feb 7, 2004

...to Trados Support.

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Hynek Palatin  Identity Verified
Czech Republic
Local time: 15:51
English to Czech
+ ...
Trados Knowledge Base article on defective dongle Feb 7, 2004

The following Knowledge Base article should help you:

http://support.trados.com/view.asp?cntID=760

You can also have a look at Trados FAQ, there are several questions concerning dongle there:

http://support.trados.com/faq.asp


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Andrea Torre  Identity Verified
Spain
Local time: 15:51
Member (2004)
French to Spanish
+ ...
TOPIC STARTER
Dear colleagues Feb 8, 2004

Many thanks for your help !!

Have a nice day,
Andrea


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