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Thread poster: SDL Support
New Licensing Videos for SDL Trados

SDL Support  Identity Verified
United Kingdom
Local time: 02:55
English
Feb 18, 2011

Hi all,

You may or may not know that we have started to publish some really nice videos in a variety of places that help users with a number of tasks.

To help customers with licensing there will be a series of three videos created by our licensing team, the first two as follows:

  • License Activation Video
  • Return License video.

You can find these now on the sdltrados YouTube page.

Activation - http://www.youtube.com/watch?v=XDZGAgef1m0&hd=1

Returning - http://www.youtube.com/watch?v=k0r6TGd3SRU&hd=1

We will also place links to these videos in the following places:

  • My Licensing page of SDL My Account (for customers with products that have activation codes)
  • Solution Finder
  • On the Activation code purchase e-mail
  • Our blog
  • Relevant KB articles

The final video in this particular series - Licensing Troubleshooting will be available soon.

We hope these are useful.

Regards

Paul
(on behalf of the Client Services team)

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SDL Support  Identity Verified
United Kingdom
Local time: 02:55
English
TOPIC STARTER
Troubleshooting Activation and Licensing Errors Apr 6, 2011

Hi,

Just a short post to let you know that we released a new video on this topic today and it explains quite well how to troublshoot the common problems we see being reported:

http://www.youtube.com/watch?v=iq0wq12uI-M&hd=1

It's 4/5 mins long and if you ever had problems, or get a problem, it's worth a watch.

There is also a link here to the grid of videos in this theme and they are similarly useful:

http://www.youtube.com/user/sdltrados#g/c/F05D743E8ECFB8C1

Regards

Paul

Direct link
 
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