Ralf Lemster wrote:
...to Trados Support.
thanks, Ralf !
Have you checked the font and font size specified by the styles applied in the document? The chances of this being the source of your problem are pretty high...
Yes this is the source of the problem but not one that I can fix. In many cases the style is Normal, but being a document created in Freehand and not in Word, the font size varies within the style of each paragraph. So one line of Normal is size 10, the next 12, the next 13 etc.
This has also been discussed numerous times on TW_users
I did look for it in TW_users which I subscribe to, but for this level of complexity (Freehand + different font sizes within a style) it's a bit like looking for a pin in a haystack! I hope no-one will go out of their way to try to find it. As most of the text is 10 or 12, I'm going to suggest to the client to put everything into size 12 apart from anything which is bigger, which I can handle OK.