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Trados dongle is not recognized after re-installation of WinXP
Thread poster: Csaba Ban

Csaba Ban  Identity Verified
Hungary
Local time: 00:30
Member (2002)
English to Hungarian
+ ...
Mar 30, 2004

Earlier today my system crashed. I had to repair the operating system (WinXP) using the installation CD. The "repair" process is very similar to a normal installation except that after that the applications remained intact and no application had to be re-installed.

I have Trados (5.5 Freelance) that I have used without any problems for almost 3 years now. Now the dongle is not recognized by the system, so the software would start only in demo mode. The dongle is USB.

What setting should I change on my PC to remedy this situation?

Thank you,
Csaba


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Kevin Fulton
United States
Local time: 18:30
German to English
Look for a "Dongle Drivers" folder Mar 30, 2004

From time to time the connection between Trados and my dongle is severed, and I have to re-install the dongle driver. In 6.0 it's in a folder under T6_FL, and I think it was in a similar place in 5.5. You might find it on your program CD as well.
Kevin


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Ivan Eikås Skjøstad  Identity Verified
Norway
Local time: 00:30
Member (2002)
English to Norwegian
+ ...
Driver Mar 30, 2004

You may need an updated driver for the USB-dongle:

ftp://anonftp.rainbow.com/support/SSD5411-32bit.exe


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Andras Szivak
Local time: 00:30
Member (2004)
English to Hungarian
+ ...
Ha még nem oldottad volna meg.... Mar 31, 2004

Pár hete nálam ugyanez a probléma jelentkezett, igaz, én a 6.5 verziót használom. Nálam semmi más nem segített, csak az adatok elmentése, majd a format C: parancs és a Windows újratelepítése. Ez elvesz 1,5 órát, ami még mindig kevesebb, mintha órákig egyre idegesebben próbálkozna az ember más megoldásokkal.

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Csaba Ban  Identity Verified
Hungary
Local time: 00:30
Member (2002)
English to Hungarian
+ ...
TOPIC STARTER
thank you Mar 31, 2004

Thank you for your comments.
I tried Ivan's solution and it worked perfectly.
Csaba


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