Technical forums » Trados support »
Trados dongle is not recognized after re-installation of WinXP
Thread poster: Csaba Ban
Csaba Ban
Csaba Ban  Identity Verified
Hungary
Local time: 18:22
Member (2002)
English to Hungarian
+ ...
Mar 30, 2004

Earlier today my system crashed. I had to repair the operating system (WinXP) using the installation CD. The "repair" process is very similar to a normal installation except that after that the applications remained intact and no application had to be re-installed.

I have Trados (5.5 Freelance) that I have used without any problems for almost 3 years now. Now the dongle is not recognized by the system, so the software would start only in demo mode. The dongle is USB.

Wh... See more
Earlier today my system crashed. I had to repair the operating system (WinXP) using the installation CD. The "repair" process is very similar to a normal installation except that after that the applications remained intact and no application had to be re-installed.

I have Trados (5.5 Freelance) that I have used without any problems for almost 3 years now. Now the dongle is not recognized by the system, so the software would start only in demo mode. The dongle is USB.

What setting should I change on my PC to remedy this situation?

Thank you,
Csaba ▲ Collapse
 
Kevin Fulton
Kevin Fulton  Identity Verified
United States
Local time: 12:22
German to English
Look for a "Dongle Drivers" folder Mar 30, 2004

From time to time the connection between Trados and my dongle is severed, and I have to re-install the dongle driver. In 6.0 it's in a folder under T6_FL, and I think it was in a similar place in 5.5. You might find it on your program CD as well.
Kevin
 
Ivan Eikås Skjøstad
Ivan Eikås Skjøstad  Identity Verified
Norway
Local time: 18:22
Member (2002)
English to Norwegian
+ ...
Driver Mar 30, 2004

You may need an updated driver for the USB-dongle:

ftp://anonftp.rainbow.com/support/SSD5411-32bit.exe
 
Andras Szivak
Andras Szivak
Local time: 18:22
English to Hungarian
+ ...
Ha még nem oldottad volna meg.... Mar 31, 2004

Pár hete nálam ugyanez a probléma jelentkezett, igaz, én a 6.5 verziót használom. Nálam semmi más nem segített, csak az adatok elmentése, majd a format C: parancs és a Windows újratelepítése. Ez elvesz 1,5 órát, ami még mindig kevesebb, mintha órákig egyre idegesebben próbálkozna az ember más megoldásokkal.
 
Csaba Ban
Csaba Ban  Identity Verified
Hungary
Local time: 18:22
Member (2002)
English to Hungarian
+ ...
TOPIC STARTER
thank you Mar 31, 2004

Thank you for your comments.
I tried Ivan's solution and it worked perfectly.
Csaba
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Trados dongle is not recognized after re-installation of WinXP







Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »