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Thread poster: Maria Bruessler
SDLX doesn't recognise itd files

Maria Bruessler  Identity Verified
United Kingdom
Local time: 03:11
English to German
+ ...
Feb 6

Hello everyone,

I'm working on a translation in SDLX (2007 SP2 Build 7035) and have a problem opening the itd files provided by the client. SDLX doesn't recognise them as translatable files.
When I try opening them by simply double-clicking on them in the Explorer nothing happens. When I open SDLX and then go through File-Open Translation I get the error message "Invalid file name".

When this came up in the past I was able to change the file extension from "itd" (lower case) to "ITD" (upper case) and that worked but now I cannot even rename the files because this option doesn't come up on the context menu.

Does anyone have any ideas on that?

Thanks in advance

Maria


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Jerzy Czopik  Identity Verified
Germany
Local time: 04:11
Member (2003)
Polish to German
+ ...
For double click the file type must be registered in the system Feb 6

If the ITD extenstion is not connected to any program in your system, it will not open with double click.
TBH the habit of opening files with double click is not a good one - this way you will have no options on opening in any software.

Back to your problem: does the file name contain any special characters? Studio does not in fact moan about the file type, but about the file name itself. So I would closely examine that one. Maybe renaming could help.


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Maria Bruessler  Identity Verified
United Kingdom
Local time: 03:11
English to German
+ ...
TOPIC STARTER
renaming doesn't work Feb 6

Thanks Jerzy!

I was able to open itd files by double-clicking on them in the past and haven't changed anything in my system, so that's a bit of a mystery.

Unfortunately renaming doesn't work since the usual context menu doesn't open when I right-click on the files. The only options I get are:

Open
Print
View translation
Open with...

I tried "Open with" and selected SDLX from the menu that opens then, but still no sucess. Still, nothing happens. I don't even get an error message. The client kindly renamed the files for me but still they won't open.

As regards special characters, there aren't any in the file name. The file names are quite long though (55+ characters) and I'm wondering if that might be the problem?


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Jerzy Czopik  Identity Verified
Germany
Local time: 04:11
Member (2003)
Polish to German
+ ...
Start Studio Feb 6

use the Open Document command.
What happens then?


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Maria Bruessler  Identity Verified
United Kingdom
Local time: 03:11
English to German
+ ...
TOPIC STARTER
Error message "Invalid file name" Feb 6

When I open SDLX (I don't use Studio) and go through File-Open Translation I get the error message "Invalid file name".

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Jerzy Czopik  Identity Verified
Germany
Local time: 04:11
Member (2003)
Polish to German
+ ...
Sorry, overseen this Feb 6

Sorry for bothering - but it looks for me like the file name would have something special in it.
Do you show file extensions in your system?


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Maria Bruessler  Identity Verified
United Kingdom
Local time: 03:11
English to German
+ ...
TOPIC STARTER
Yes, all files Feb 6

are itd files and the file type says "SDL Edit Document".

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Jerzy Czopik  Identity Verified
Germany
Local time: 04:11
Member (2003)
Polish to German
+ ...
Can you be then sure that it is an SDL Edit document? Feb 6

Sorry, I have then no idea what could happen...

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Artem Vakhitov  Identity Verified
Local time: 06:11
Member (May 2012)
English to Russian
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Example? Feb 6

Can you show an example of such file name, if your confidentiality agreement with your customer does not prohibit that?

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Natalie  Identity Verified
Poland
Local time: 04:11
Member (2002)
English to Russian
+ ...

Moderator of this forum
Hi Maria Feb 6

In the meantime: are you able to open any other ITD files? Maybe something happened with your SDLX and it stopped working? In case you have some other ITD files (best of all some older ones which were opened in your computer for sure), try to open a couple of them to see if SDLX works at all.

Natalia


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Maria Bruessler  Identity Verified
United Kingdom
Local time: 03:11
English to German
+ ...
TOPIC STARTER
Files are working now, but... Feb 6

Artem, I'd rather not give any examples of file names for confidentiality reasons. Generally, the file names are like "ASDFASDF-DEDE-1234_asdf_ASDF.itd"

Natalia, that was one of my first thoughts and SDLX is still working fine with older files.

I now managed to open the files by randomly unzipping them again and storing in a different location. Unfortunately I wouldn't be able to reproduce the process, so fingers crossed none of the files I haven't touched yet plays up. I suspect it's got something to do with file protection, but not sure at all


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Jerzy Czopik  Identity Verified
Germany
Local time: 04:11
Member (2003)
Polish to German
+ ...
This shows... Feb 6


Maria Bruessler wrote:

Artem, I'd rather not give any examples of file names for confidentiality reasons. Generally, the file names are like "ASDFASDF-DEDE-1234_asdf_ASDF.itd"

Natalia, that was one of my first thoughts and SDLX is still working fine with older files.

I now managed to open the files by randomly unzipping them again and storing in a different location. Unfortunately I wouldn't be able to reproduce the process, so fingers crossed none of the files I haven't touched yet plays up. I suspect it's got something to do with file protection, but not sure at all


that the problem were corrupt files.
Why should you not be able to uzip any files once again into a different folder?
That is one of the basic and very easy operations in Windows.
If you are not yet using WinZIP or other program for archiving files I would really recommend getting one, like WinZIP and learning to use it. In case of WinZIP it is: open the archive, select the files within and drag them to a desired location (drag & drop works in many if not all file manager programs and archiving programs).
Folder and file management is an essential part of our business, so it must be learned thoroughly. No accidents are allowed here


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Maria Bruessler  Identity Verified
United Kingdom
Local time: 03:11
English to German
+ ...
TOPIC STARTER
I use Winzip and 7Zip... Feb 6

because often I find the latter to be more reliable to unzip files without corrupting them, but in this case even trusty 7Zip seems to have failed.

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Artem Vakhitov  Identity Verified
Local time: 06:11
Member (May 2012)
English to Russian
+ ...
Check your hard disk for errors Feb 6

I would recommend you to check your hard disk for errors just in case. This could be an early sign of the disk starting to fail.

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SDLX doesn't recognise itd files







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