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Thread poster: Tom Tyson
Word error caused by MultiTerm 8 macro-enabled template?

Tom Tyson  Identity Verified
Local time: 05:23
Member
German to English
Apr 12, 2012

Hi. Who can help me with this?

As of this morning I'm getting error messages when opening Word 2007: "The command cannot be performed because a dialog box is open. Close the box..." followed by "The macro cannot be found or has been disabled becasue of your security settings". Three clicks on close and it goes away. Then when I want to close the Word file I get the message "Object library invalid or contains references to object definitons that could not be found".

So as far my limited understanding goes, I gather this might be caused by a macro-enabled template trying to open a dialog box but being prevented from doing so by my macro-settings (enabling all macros does not solve the issue however).

One fix I saw is to delete any macro-enabled templates in the Word STARTUP file, so I found my way in for a look and lo and behold: there is a Multiterm 8 macro-enabled Word template.

So my question is: Is it needed and can I safely delete it? (Or will this not fix the issue at all?)

I'd be grateful for any advice from people with more clue about these things than me (= nearly everyone!)


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Susan Madden  Identity Verified
Ireland
Local time: 05:23
Member (2005)
German to English
Same problem here! Apr 13, 2012

Hi Tom,

Strangely enough I'm having the same problem since this morning. I moved the MultiTerm template out of the Startup folder (I didn't delete it, just in case!, simply moved it to another folder for "safe-keeping") and now Word is behaving fine.

Hope that helps!
Susan


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Tom Tyson  Identity Verified
Local time: 05:23
Member
German to English
TOPIC STARTER
Not alone Apr 13, 2012

Hi Susan

Thanks for your reply. I'll move the file elsewhere - just as soon as I've finished my current project! Does moving the file affect MultiTerm at all? Does it make any difference where it goes as long as it's not in the STARTUP folder?

By the way, did you see the other thread on this issue? Joel did the same as you.

http://www.proz.com/forum/sdl_trados_support/222565-word_experienced_a_serious_problem_with_multiterm8dotm_studio_2011_user.html

An awful lot of users must be having the same issue if this has been caused by the updates from Microsoft. I guess SDL will need to come up with a proper fix asap.


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Fabienne Mardon  Identity Verified
Local time: 06:23
Member (2011)
English to French
+ ...
good solution! Apr 14, 2012

It works for me too

Thanks very much!!


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Marinus Vesseur  Identity Verified
Canada
Local time: 21:23
Partial member
English to Dutch
+ ...
Where is the STARTUP folder in Office 2010? Aug 21, 2012

In case you're wondering, the template in question is in the folder \USERS\{Your Username\AppData\Roaming\Microsoft\Word\STARTUP at least when you're using Office 2010

I see that your comments were made in April. I downloaded and installed MultiTerm in July. Why did that problem occur anyway? SDL lagging behind again?


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Word error caused by MultiTerm 8 macro-enabled template?







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