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T5.5 Freelance - dongle not recognised/TW in demo mode
Thread poster: Heinrich Pesch

Heinrich Pesch  Identity Verified
Finland
Local time: 06:06
Member (2003)
Finnish to German
+ ...
Aug 27, 2004

Crazy behavior of T5.5 (original title).

Since I bought Trados 5.5 two years ago I haven't used it much. Now I would like to do a large project with sgm-files, but the Workbench displays the message:
"Translation memory too large for demo mode. Connect dongle to parallel port!"

First of all I have an USB-dongle, which is at its place and recognised by Windows, secondly I did not load any TM, just one sgm-file into TagEditor. TagEditor seems to work all right, but what is the matter with Workbench?

The customer will probably send me a TM today. Can I trust that Workbench will work though it does not recognise the dongle?


[Subject edited by staff or moderator 2004-08-27 06:00]

[Edited at 2004-08-27 06:11]


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Ralf Lemster  Identity Verified
Germany
Local time: 05:06
English to German
+ ...
Try updating the dongle driver Aug 27, 2004

Hi Heinrich,
"Translation memory too large for demo mode. Connect dongle to parallel port!"

This would indicate that the dongle isn't recognised by TW.

First of all I have an USB-dongle, which is at its place and recognised by Windows,

Have a look at this article on the Trados KB.

secondly I did not load any TM, just one sgm-file into TagEditor. TagEditor seems to work all right, but what is the matter with Workbench?

See above - I take it the error message occurred when starting Workbench? TW attempts to open the last TM that was open - hence the error message.


The customer will probably send me a TM today. Can I trust that Workbench will work though it does not recognise the dongle?

No, you can't, I'm afraid.

If re-installing/updating the dongle drivers doesn't solve the problem, you will need to test your dongle. Just checked the Trados KB: the article where you could download the test utility is currently unavailable. Contact me through my profile, and I'll send it to you.

HTH, Ralf


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Heinrich Pesch  Identity Verified
Finland
Local time: 06:06
Member (2003)
Finnish to German
+ ...
TOPIC STARTER
Thank you, Ralf! Aug 27, 2004

I installed the newest driver and it seems to work now.
Regards
Heinrich


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