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The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Alexey Larin Belarus Local time: 18:16 English to Russian + ...
TOPIC STARTER
Doesn't work
Dec 30, 2013
Unfortunately it doesn't work... I've been prompted to install Java 6 update 26... done so, restarted computer and in addition to picture above I've got another one
Unfortunately it doesn't work... I've been prompted to install Java 6 update 26... done so, restarted computer and in addition to picture above I've got another one
with following info in Details
ava.lang.NullPointerException at com.kl.aep.Jmon$Handler.OnShowSecurityDialog(Jmon.java:207) at com.sun.deploy.ui.UIFactory.showSecurityDialog(Unknown Source) at com.sun.deploy.security.TrustDeciderDialog.showDialog(Unknown Source) at com.sun.deploy.security.X509Util.showSecurityDialog(Unknown Source) at com.sun.deploy.security.TrustDecider.isAllPermissionGranted(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.isTrustedByTrustDecider(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.getTrustedCodeSources(Unknown Source) at com.sun.deploy.security.CPCallbackHandler$ParentCallback.strategy(Unknown Source) at com.sun.deploy.security.CPCallbackHandler$ParentCallback.openClassPathElement(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$800(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source) at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source) at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source) at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source) at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
Then go to the tab called Solution Finder and now go here;
Download & Installation Problems
Follow the route for your problem and if there is no answer by the time you get to the end you'll be presented with a form to contact support. Complete all the fields in the form making sure your email address is entered correctly or nobody will be able to get back in touch with you.
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Alexey Larin Belarus Local time: 18:16 English to Russian + ...
TOPIC STARTER
Thank you...
Dec 31, 2013
... Paul!
I was able to workaround the issue using the links you've provided. And now everything works fine even the disturbing warning about "first generation Java plug-in" every time I start Trados/MultiTerm.
Happy New Year everybody and Thank you once again.
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The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
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