Trados 6.5: selected languages disappeared
Thread poster: Pamela Brizzola

Pamela Brizzola  Identity Verified
Italy
Local time: 16:52
Member (2004)
English to Italian
+ ...
Feb 11, 2005

I've used Trados with no problems this afternoon. Everything was working.
Then I decided to remove Trados version 5 which I already had in my PC.
After that, I opened TW 6.5 and I could not open my previous TMs, neither can I create new ones since the only languages available are 10, among which Czech, etc.
An error message says that I cannot open my TM because they are in languages which were not selected during installatin, but that is not true.
Of course, I reboot the PC, but the situation still remain.
Can you think of a solution?
Thanks


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Ralf Lemster  Identity Verified
Germany
Local time: 16:52
English to German
+ ...
Register software - repair installation Feb 11, 2005

Hi Pamela,
The first thing to try is to register 6.5 (Start - Programs - Trados 6.5 FL - Register Trados 6.5 FL).

If that doesn't help, try using the Repair Installation option that's available in the installation dialogue.

HTH, Ralf


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Pamela Brizzola  Identity Verified
Italy
Local time: 16:52
Member (2004)
English to Italian
+ ...
TOPIC STARTER
It does not work Feb 13, 2005

Dear Ralf
I followed your instructions, but the problem is still there.
Moreover, now it says that I need a licence or dongle.

I think I need to disinstall and reinstall it.

Thanks for your help.

Pamela


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Ralf Lemster  Identity Verified
Germany
Local time: 16:52
English to German
+ ...
Dongle driver? Feb 13, 2005

Hi Pamela,
Before you re-install completely (which shouldn't be a problem), you may want to try re-installing the dongle driver. See this article from the Trados KB.

Best regards,
Ralf


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Pamela Brizzola  Identity Verified
Italy
Local time: 16:52
Member (2004)
English to Italian
+ ...
TOPIC STARTER
Softkey Feb 13, 2005

Dear Ralf
what are you doing here on Sunday?


I'm using a softkey not a dongle.
I reinstalled the software and now it works.

So, everything's fine now, but the doubt still remains about why the mess occurred.

Who knows?

Have a nice Sunday.

Pamela


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Roberta Anderson  Identity Verified
Italy
Local time: 16:52
Member (2001)
English to Italian
+ ...
Same problem - solved by uninstalling/reinstalling Aug 15, 2006

I just had exactly the same problem:

Finally got round to uninstalling Trados 5, and when I then launched Trados 7 (which I've been using for almost a year) it had "lost" all dictionaries except for Bulgarian, Catalan, Czech, various German... which I'm pretty sure I did not install with Trados 7!
And got the error message about languages missing when trying to open my TMs.

Repair installation did not work, nor could I find a way to just reinstall the dictionaries

I removed Trados 7, then re-installed from scratch and now all is OK.

My guess as to the reason behind this problem is that dictionaries are possibily located in a generic Trados folder in /Documents and settings/ rather than in the Trados 7 program folder, so they got deleted when I uninstalled Trados 5. bulgaria, Catalan, Czech might have been installed automatically with Multiterm, stored in the same folder and not removed by the Trados 5 uninstall routine as they were not part of the Trados installation.
But that's just a guess.


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