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trados not saving to memory
Thread poster: xxxLia Fail
xxxLia Fail  Identity Verified
Local time: 05:43
Spanish to English
+ ...
Apr 18, 2005

Windows XP
Trados 6
Word 2000

I was in a desperate rush when I posted this, as I was working against the clock, so let me describe the situation in more detail:

My computer jammed, when working in Word with Trados. I closed down and started up again, knowing I would have to retranslate, but counting on having everything in the trans memory. I found that about 2 pages had NOT been saved in the memory.

This happened a couple of times. Occasionally I couldn't proceed with a segment. I got a code number for an error, which I can't remember now, but it wasn't listed in the Trados help file. I finisghed the translation using oh-so-user-friendly WordFast, as I was getting desperate. In a trial run (with teh WordFast BAK), just now, I got the same error message, but opening and closing a few segments seemed to sort it. Since the problem seems to have resolved itself, I cannot obtain the error message again, however.

The only way I could unjam the computer was closing down every time. Each time I was informed that "ISTsvcWND" had to close (if that means anything to anyone). And when I started up Trados again, it always opened in the memory I had been using in the previous job, i.e. a different memory.

I got a new computer 4 weeks ago, and I have had a series of problems of this kind (jammed texts, and being forced to escape since 'XXX has detected an error and must close'):

first with Word
then with WinAlign
now with Trados

Is it my new computer? Should I return it to the shop?

[Edited at 2005-04-18 20:18]

[Edited at 2005-04-18 20:29]

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Ralf Lemster  Identity Verified
Local time: 05:43
English to German
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Moving the thread... Apr 18, 2005 Trados Support.

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Hynek Palatin  Identity Verified
Czech Republic
Local time: 05:43
Member (2003)
English to Czech
+ ...
It happens Apr 18, 2005

I don't know why, but it's a usual behaviour. A certain number of the last segments is usually lost when Trados is not closed normally. Also, sometimes the database becomes corrupt and it has to be reorganised.

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