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Reinstalling Trados
Thread poster: Robin Salmon
Robin Salmon  Identity Verified
Australia
Local time: 16:03
German to English
+ ...
Sep 21, 2005

Probably this is a very straightforward question, but:

Hi

I have Trados 6.5.5 Freelance.

I have just had Windows reinstalled on my computer and all the data files were saved. I have put the Trados files in my new Program Files but cannot work out how to reinstall the program. I have my login and password for my Customer Centre account so it is just a question of reactivating Trados.
Do I have to download it again?

Any help welcome.

Sincerely

Robin Salmon


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Ralf Lemster  Identity Verified
Germany
Local time: 08:03
English to German
+ ...
Did you also save the Installer? Sep 21, 2005

Hi Robin,
I have just had Windows reinstalled on my computer and all the data files were saved.

Did you also save the 'installer' (meaning the compressed archive containing the files required for installation)? What about your license file (if you're using a soft license)?

I have put the Trados files in my new Program Files but cannot work out how to reinstall the program. I have my login and password for my Customer Centre account so it is just a question of reactivating Trados.

Er... no, it's not, actually, as installing a program doesn't just mean moving the program files to a given location on the computer. What appears to be missing are the registry entries created during installation. Note that this isn't a Trados issue: didn't you have to reinstall MS Office, for example?

Do I have to download it again?

Unless you saved the installation files, yes.

Best regards,
Ralf


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Robin Salmon  Identity Verified
Australia
Local time: 16:03
German to English
+ ...
TOPIC STARTER
Thanks Sep 21, 2005

Hi Ralf

I found where the installer was saved and downloaded the licence file from the e-mail I had kept it in.

Thanks for your help.

Sincerely

Robin


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