Do you have Acrobat and the Acrobat add-in for Word installed? If so, this is the reason for your problem. The Acrobat menu covers the Trados menu, so you can't use it anymore. Try disabling the Acrobat add-in and see, if your Trados menu "re-appears".
If the only menu option you really need is "Fix document", Chen Star is right. The Trados commands are Word macros, so you can add them as buttons to a toolbar.
You can find detailed information here: http://www.proz.com/topic/40660
Alexander Chisholm wrote:
I have experienced a couple of problems recebntly with Trados (ver. 6.5) running on an XP home machine with Word 2003.
Specifically, I no longer have the Trados (text) drop-down menu. MultiTerm is till there, and the toolbars are still there. I have looked in Tools -> Templates and add-ins, and it is still checked. Anything else I can do to bring this back?
The reason I'm asking is in relation to another problem:-
occasionally Trados hangs, or if I close a word document without closing the active TU, when I restart word or reopen the document, I cannot so anything with it. If I reboot, and use the Trados option in the word top level menu, I can still get access to the "fix document" option and that then lets me continue.
Do I need to reinstall? Would this fix the problem?
Does anyone have a less drastic fix?
Many thanks for any suggestions.