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Trados Error while opening tmw file
Thread poster: bharg

bharg  Identity Verified
India
Local time: 14:57
French to English
+ ...
Oct 21, 2002

I am working on a project with Trados 5 freelance. When I opened my translation memory file yesterday morning I got the message [5]Matrix Error: [null], data file D:\\workspace\\trans.tmw: Open and the file does not open. This has also happened with another translation memory file today. I just can\'t do anything to repair it - I keep getting the same error. Exporting and importing is also impossible as the file can\'t be accessed at at all.

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Daniel Meier  Identity Verified
Local time: 11:27
English to German
+ ...
Reorganise? Oct 21, 2002

This is, what Trados-Help sais about matrix errors.



\"Matrix errors (errors 32000 – 32015)



Cause



Matrix errors occur when there is a problem with the translation memory database and its fuzzy index files. This affects the fuzzy searching capabilities of Translator\'s Workbench and/or MultiTerm. Matrix errors in Translator\'s Workbench always include the name of the file in which the error occurred.



Resolution



Use the Reorganise command to repair the translation memory. Alternatively, export the translation memory to a text file and reimport into a new translation memory.\"



Taken From: Translator\'s Workbench Help, (c) 1994-2002 TRADOS Ireland Ltd., Dublin, Ireland.



If your TM has many entries (Translation Units) and you did not reorganise it recently, the TM maybe got messed up. Since you cannot open the *.tmw I suggest the following solution, which might be a little time consuming, but it should be a save way, unless you don´t have the possibility to ask Trados for support.

You can restore your TM by creating a new TM and cleaning up all previously translated files (*.bak, *.bif or *.ttx) choosing the option \"Update TM\". After this go to File/Reorganise, and your TM should be ready to work with.

Good luck.



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bharg  Identity Verified
India
Local time: 14:57
French to English
+ ...
TOPIC STARTER
Can't reorganise Oct 22, 2002

I can\'t even open the file so there is no question of reorganising! Unless there is some way to reorganise without opening the file!

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Daniel Meier  Identity Verified
Local time: 11:27
English to German
+ ...
Think you need Trados support Oct 22, 2002

When you cannot open the tmw, neither restore it by \"cleaning up\" all previously translated files, you probably need support directly from Trados.

Also their knowledge base (support.trados.com) does not say anything about matrix errors similair to your problem.

Unfortunately Trados provides support only with a contract, but I think you should just try it, explain your problem and if it is for the first time you ask them something, they should answer you.


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gianfranco  Identity Verified
Brazil
Local time: 06:27
Member (2001)
English to Italian
+ ...
Try the following procedure Oct 25, 2002

On 2002-10-22 03:12, bharg wrote:
I can\'t even open the file so there is no question of reorganising! Unless there is some way to reorganise without opening the file!


In some cases I have solved problems with .tmw files using the following procedure:

1) Create a new folder and create a new empty memory on it, lets say it\'s called New_Memory.

2) Your current memory with a problem is formed by 5 files (.tmw .mwf .mtf .mdf .iix)
Copy just the first file (tmw) into the new folder, lets imagine it\'s called TR_MEMORY.

3) Delete the file New_Memory.TMW.

4) Rename your original TR_Memory.TMW file as New_Memory.TMW

5) Launch Trados Workbench, open the new memory (that is now formed by your original file .tmw renamed and the accompanying 4 newly created).

If it opens, reorganize it and you are done.
At this point you can move it where you need and/or rename it, if you wish (all 5 files, of course).

Gianfranco



[Edited at 2005-12-28 13:37]


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Mark Daniels  Identity Verified
Local time: 11:27
Serbian to English
+ ...
Addition May 30, 2007

I am guessing this thread still gets looked at a lot. Having just gone through this procedure, not for the first time, I would just add these few steps:

- having created a new TM as per the instructions above, and reorganised, it might still not work (it opens, but try an old text and it finds nothing in the memory), so...
- choose the Export option and export the entire TM into a text file
- then just choose the Import option and import that same text file back in. Make sure you choose options to do a Full reorganise, and my suggestion is to choose the "Keep more recent" option so that it will not double the number of entries in your d-base.

Then it will automatically do some kind of reorganise by itself which appears to do the trick.

No responsibility accepted for anything going wrong with your precious TM, but I hope this helps!

[Edited at 2007-05-30 15:40]


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Marijke Singer  Identity Verified
United Kingdom
Local time: 10:27
Dutch to English
+ ...
Just applied your method, Gianfranco Sep 20, 2007

Worked perfectly!

Thank you!

Marijke


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nathalia woglo  Identity Verified
Brazil
Local time: 06:27
Portuguese to English
it worked for me!!!! Sep 29, 2007

gianfranco wrote:

On 2002-10-22 03:12, bharg wrote:
I can\'t even open the file so there is no question of reorganising! Unless there is some way to reorganise without opening the file!


In some cases I have solved problems with .tmw files using the following procedure:

1) Create a new folder and create a new empty memory on it, lets say it\'s called New_Memory.

2) Your current memory with a problem is formed by 5 files (.tmw .mwf .mtf .mdf .iix)
Copy just the first file (tmw) into the new folder, lets imagine it\'s called TR_MEMORY.

3) Delete the file New_Memory.TMW.

4) Rename your original TR_Memory.TMW file as New_Memory.TMW

5) Launch Trados Workbench, open the new memory (that is now formed by your original file .tmw renamed and the accompanying 4 newly created).

If it opens, reorganize it and you are done.
At this point you can move it where you need and/or rename it, if you wish (all 5 files, of course).

Gianfranco



[Edited at 2005-12-28 13:37]


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Ricardo Castaño
Colombia
Local time: 04:27
English to Spanish
+ ...
It worked! Jul 21, 2010

I confirm it worked for me as well, thanks!

gianfranco wrote:

On 2002-10-22 03:12, bharg wrote:
I can\'t even open the file so there is no question of reorganising! Unless there is some way to reorganise without opening the file!


In some cases I have solved problems with .tmw files using the following procedure:

1) Create a new folder and create a new empty memory on it, lets say it\'s called New_Memory.

2) Your current memory with a problem is formed by 5 files (.tmw .mwf .mtf .mdf .iix)
Copy just the first file (tmw) into the new folder, lets imagine it\'s called TR_MEMORY.

3) Delete the file New_Memory.TMW.

4) Rename your original TR_Memory.TMW file as New_Memory.TMW

5) Launch Trados Workbench, open the new memory (that is now formed by your original file .tmw renamed and the accompanying 4 newly created).

If it opens, reorganize it and you are done.
At this point you can move it where you need and/or rename it, if you wish (all 5 files, of course).

Gianfranco



[Edited at 2005-12-28 13:37]


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Petra Wagner  Identity Verified
Germany
Local time: 11:27
English to German
+ ...
Worked like a charm. Thank you so much gianfranco! Dec 13, 2010

gianfranco wrote:

On 2002-10-22 03:12, bharg wrote:
I can\'t even open the file so there is no question of reorganising! Unless there is some way to reorganise without opening the file!


In some cases I have solved problems with .tmw files using the following procedure:

1) Create a new folder and create a new empty memory on it, lets say it\'s called New_Memory.

2) Your current memory with a problem is formed by 5 files (.tmw .mwf .mtf .mdf .iix)
Copy just the first file (tmw) into the new folder, lets imagine it\'s called TR_MEMORY.

3) Delete the file New_Memory.TMW.

4) Rename your original TR_Memory.TMW file as New_Memory.TMW

5) Launch Trados Workbench, open the new memory (that is now formed by your original file .tmw renamed and the accompanying 4 newly created).

If it opens, reorganize it and you are done.
At this point you can move it where you need and/or rename it, if you wish (all 5 files, of course).

Gianfranco



[Edited at 2005-12-28 13:37]


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Line Hauge Støyva  Identity Verified
Italy
Local time: 11:27
Norwegian to Italian
+ ...
Thanks! :) Oct 12, 2011

This trick is still working. Thanks!

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Pvicente
Local time: 11:27
A simple solution to matrix error null Oct 26, 2015

Hi,

I thought I'd contribute my two cents to this problem in case some of you are still experiencing it.

The error "Matrix Error (null), data file" has been popping up repeatedly in my translation projects for about 3 weeks. I googled it and found a simple explanation of the cause:

Matrix Error: (null), data file: one of the 5 files is missing.
Solution: ensure the .mdf and .mtf files are present in the same location as the .tmw you are opening.

(Source: https://localizationlocalisation.wordpress.com/2009/04/14/sdl-trados-quick-guide-for-the-complete-beginner/)

So I opened the folder where I had saved the TM I had received from the client to check whether all 5 files were there. They were, but I noticed that one of them was spelled wrong, as in:

.mdf_

I removed the _ hyphen at the end and have been able to fix all the faulty TMs so far. This solution works on Trados 2011 and 2015, hopefully it will work for you as well.

Kind regards,
Pilar


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Samuel Murray  Identity Verified
Netherlands
Local time: 11:27
Member (2006)
English to Afrikaans
+ ...
Same solution worked for me Feb 8, 2016

Pvicente wrote:
I removed the _ hyphen at the end and have been able to fix all the faulty TMs so far.


Same here, although it helped that I had read Gianfranco's post first.


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