Multiterm Extract does not run
Thread poster: Luisa Ramos, CT

Luisa Ramos, CT  Identity Verified
United States
Local time: 08:49
Member (2004)
English to Spanish
Dec 9, 2006

I purchased and installed 2006 SDL TRADOS Freelance Edition, and Multiterm.

I cannot run Multiterm Extract. Every time I launch it I get an error message: "Error 101. Failed to initialize."

I found 2 or 3 discussions about this problem and comments about a supposed relation to the Java environment version. I have the latest Java Version.

Any help will be appreciated. I am stuck with something that I cannot use.
-----------
Sorry. Multiterm 7.

[Edited at 2006-12-09 22:54]


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Vito Smolej
Germany
Local time: 14:49
Member (2004)
English to Slovenian
+ ...
Extract is a product you have to purchase separately Dec 10, 2006

As far as I know, its entry is still around in recent installations for compatibility/historical reasons.

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Luisa Ramos, CT  Identity Verified
United States
Local time: 08:49
Member (2004)
English to Spanish
TOPIC STARTER
I did Dec 10, 2006

I purchased it separately from TRADOS, and every other Multiterm component works fine.
Thanks for the suggestion though.


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Giles Watson  Identity Verified
Italy
Local time: 14:49
Italian to English
SDL says it's a java problem Dec 11, 2006

Hi Luisa,

Here's what SDL Customer Help says:

>
http://sdl.custhelp.com/

Answer ID 1671

When I run MultiTerm Extract I receive Error #101 "Error initializing". How can resolve this problem?

Answer
This error is caused by problems with Java Runtime Environment (JRE) platform installed on your computer.

To resolve this problem please try the following:

1. Go to Start- Settings - Control Panel - Add/Remove Programs and remove MultiTerm and all versions of Java Runtime Environment you have installed.
2. Reinstall MultiTerm. Only proper version of JRE will be installed.
>

HTH

Giles


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Wojciech Froelich  Identity Verified
Poland
Local time: 14:49
English to Polish
This is not the appropriate version Dec 11, 2006

Luisa Ramos wrote:

I have the latest Java Version.


Wrong. You need the same Java version that was provided with your Multiterm installer. Don't forget to switch off automatic updates for Java.

Wojciech


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Luisa Ramos, CT  Identity Verified
United States
Local time: 08:49
Member (2004)
English to Spanish
TOPIC STARTER
Thanks a lot Dec 11, 2006

Thanks Giles. I will try this and, hopefully, that will solve my problem.
Thanks Wojciech. Knowing me, I would forget to turn off the automatic updates option.


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