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unable to open html/wrong tag settings?
Thread poster: Agnieszka Majchrzak

Agnieszka Majchrzak  Identity Verified
Local time: 22:21
English to Polish
+ ...
Jun 7, 2007

I use Trados 7.1, build 719.

I want to open a html file. I open TagEditor, open the html file, choose predefined html tag settings from Trados/TT file.
The file opens but instead of the whole document in the View mode I can see only one red tag which says DOCU. I cannot see any text for translation. I can see the content of the file in Preview mode. I cannot start the translation. Am I using wrong tag settings?
Thank you very much.
Agnieszka


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Pavel Blann  Identity Verified
Czech Republic
Local time: 22:21
Member (2005)
English to Czech
basic answer Jun 7, 2007

I use tageditor 7.5, build 759:

1. open the html file, select Edit tab
2. in tageditor, select Tools -> Tag Settings...
3. in tag settings manager, you should see a little red checkmark (it means active ini file) in an icon of the HTML4.ini file. if another ini(s) is(are) active, delete it (them).

if you still see one tag only there maybe a problem of corrupted ini or html file. try to get the correct one(s).

if it doesn't help please see your trados pdf documentation for more information and/or contact sdl support.


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Agnieszka Majchrzak  Identity Verified
Local time: 22:21
English to Polish
+ ...
TOPIC STARTER
thank you Jun 15, 2007

Thank you for your help Pavel! I very much appreciate it!

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Agnieszka Majchrzak  Identity Verified
Local time: 22:21
English to Polish
+ ...
TOPIC STARTER
so far so good, but Jun 22, 2007

Your tip Pavel has been very helpful so far.
However, after having translated a couple of files the problem's come back. I have only one ini file defined in TagSettings. But this time I can see one tag only.
Should I contact SDL support or is there something simpler I can do?


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