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SDL Trados "the content of this file cannot be unpacked"
Thread poster: Véronique L.

Véronique L.  Identity Verified
France
Local time: 07:08
English to French
+ ...
Nov 4, 2007

Hi all!

I'm desperately trying to install SDLTrados 2007 SP1 on my new computer but whenever I try to run the executable I have downloaded, I get the following message:

"The content of this file cannot be unpacked. The executable you are attempting to run has been corrupted. Please obtain another copy of the file, verify its integrity, and try again."

Can someone please help me????

Thanks!!

Véronique

OS: Widows XP Professional


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Jerzy Czopik  Identity Verified
Germany
Local time: 07:08
Member (2003)
Polish to German
+ ...
You must help yourself Nov 4, 2007

Download the file again. You are not doing anything wrong. The file you're trying to install is obviously corrupted - happens sometimes with downloaded files.
Just go to your account and download the file again.

HTH
Jerzy


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Véronique L.  Identity Verified
France
Local time: 07:08
English to French
+ ...
TOPIC STARTER
How many times, then? :-) Nov 4, 2007

Hi again,

I had been doing it 4 or 5 times before I posted the message, so I was wondering whether it could come from my security settings (although I have double checked that) or anything else...

Thanks again for your help!

Véronique

[Edited at 2007-11-04 15:16]


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Ayob Salleh  Identity Verified
Local time: 14:08
English to Malay
The contents of this file cannot be unpack Nov 4, 2007

Pls check the file size that was download - it should be the same as what was mentioned in your account. if less than what it should be then download again.

The number of times depend on the connection speed and other factor.


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Véronique L.  Identity Verified
France
Local time: 07:08
English to French
+ ...
TOPIC STARTER
Solved Nov 4, 2007

Ayob Salleh wrote:

Pls check the file size that was download - it should be the same as what was mentioned in your account. if less than what it should be then download again.

The number of times depend on the connection speed and other factor.



Hi,

The last attempt was the right one

I think it has to do with my Internet connection speed but I'm not sure.

Ayob: I have checked the size of the file to see if there was any problem with it and whenever it was partly downloaded, I had an error message, but different from the one I mentioned above.

Anyway, thank you both for your prompt replies!

Véronique


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