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Unable to create termbase in Multiterm
Thread poster: bluecat_red
Local time: 09:27
Japanese to English
+ ...
Jan 18, 2008

Hi all,

I've been failing to create a termbase in multiterm iX and really have no clue...

The original document was made in Excel 2007, converted to xls, then to xdt/xml in multiterm convert.
An error occurs all the time after 'creating a new termbase' process in multiterm which simply shows
'Multiterm is unable to create the termbase.'

The excel file I use meets all the requirement (i.e. heading on the first line, no empty cells etc) and
I believe it's converted successfully referring to a demonstration video by a ProZ member.

Thought it might be something to do with license or security, but I use TRADOS Freelance 2007
so I must be the administrator and my license has been properly activated.

I also read that I need to make sure that Read-only attribute is not checked in MTMaster.mdb file
which then should be moved to Documents and Settings\All Users. This doesn't apply because
Vista doesn't have 'Documents and Settings', in fact, I can't find MTMaster.mdb file on my PC.
(Is it only for TRADOS Professional?)

Or is this a matter of compatibility between Vista, TRADOS 07, and Excel 07
although it says supported?

I've really got stuck so any comments would help!
Started thinking maybe an idea to reinstall.

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Local time: 22:27
Japanese to English
Problem solved Jan 23, 2008

I have encountered the same problem and solved it.
A member of a Yahoo! Japan group asked SDL about this problem and got the following answer:
> 1. Copy the ‘MultiTermMtTemplate.mdb’ file from: C:\Program Files\SDL International\MultiTerm 2007\Templates
> 2. Paste this file into: C:\Documents and Settings\All Users\Application Data\SDL International\MultiTerm\Termbases
> 3. Now try creating a TermBase

However, my operating system is Vista as yours, and there is no "Documents and Settings" folder.
So, I used the "Find" function to locate the folder named "Termbases" and then pasted the file there.
After that, I could create a termbase.

Hope this will help you.

[Edited at 2008-01-23 07:29]

[Edited at 2008-01-24 01:56]

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Local time: 09:27
Japanese to English
+ ...
Problem solved Jan 23, 2008

It's been solved finally! Thanks so much for your help. I realy appreciate it : )

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Eric Ash
United States
Local time: 06:27
Japanese to English
Thanks for the tip, nobus! Feb 22, 2008

Thanks for the handy information nobus.

I was having the same problem, and when I tried out your suggestion, I wasn't able to find any Application Data file in the All Users file. Some others might be having this problem, so here's what I did:

Windows XP

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Apply.
* Click OK.

After this, the Application Data\SDL International\MultiTerm\Termbases files all showed up fine. Then I was able to follow nobus's instructions and successfully create a termbase.


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